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- Tasks: Enhance customer experience through effective communication and teamwork.
- Company: Dynamic housing company focused on delivering 5-star service.
- Benefits: Generous holiday entitlement, bonus schemes, and development opportunities.
- Why this job: Join a team that values customer satisfaction and personal growth.
- Qualifications: Excellent customer relationship skills and prior customer service experience.
- Other info: Exciting role with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic housing company is recruiting a Customer Relations Advisor in Sheffield to enhance a 5-star customer experience through effective communication and team collaboration. The successful candidate will support the sales and build teams, manage customer complaints efficiently, and ensure compliance with service standards.
Ideal applicants should possess excellent customer relationship management skills and experience in customer service. This role offers generous benefits including holiday entitlement, bonus schemes, and development opportunities.
Five-Star Customer Experience Advisor in Sheffield employer: Gleeson
Contact Detail:
Gleeson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Five-Star Customer Experience Advisor in Sheffield
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific projects or initiatives that resonate with you.
✨Tip Number 2
Practice your communication skills! Since this role is all about enhancing customer experience, be ready to demonstrate your ability to handle complaints and collaborate with teams during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral when you apply through our site.
✨Tip Number 4
Showcase your customer service experience! Prepare examples of how you've managed customer relationships and resolved issues effectively. This will help you stand out as a candidate who can deliver that 5-star experience.
We think you need these skills to ace Five-Star Customer Experience Advisor in Sheffield
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled customer complaints and built relationships in the past. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention how your skills align with enhancing a 5-star customer experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer relations shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gleeson
✨Know the Company Inside Out
Before your interview, take some time to research the housing company. Understand their values, mission, and what makes their customer experience stand out. This will help you tailor your answers and show that you're genuinely interested in contributing to their 5-star service.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've successfully managed customer complaints or enhanced customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how your skills align with the role.
✨Demonstrate Team Collaboration
Since this role involves working closely with sales and build teams, be ready to discuss how you've collaborated with others in previous positions. Highlight any successful projects or initiatives where teamwork played a crucial role in achieving customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to customer service, how they measure success, or what the team culture is like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
