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For Companies At a Glance
- Tasks: Create and deliver engaging digital training content for a customer-facing application.
- Company: Join Gleeson Recruitment Group, a company committed to inclusivity and diversity.
- Benefits: Enjoy a hybrid work model with 80% remote flexibility and 20% on-site collaboration.
- Why this job: Make an impact by enhancing user experience through innovative training materials and programs.
- Qualifications: Experience in IT training and digital content development is essential; strong QA skills are a plus.
- Other info: We welcome applicants from all backgrounds and are proud to be a disability confident employer.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About the Role
Our client is developing a customer-facing application that provides Real Time information, and they are looking for an experienced IT Trainer to support the creation and delivery of high-quality digital training content. The role involves refining existing training materials, ensuring quality assurance, and producing engaging digital learning resources.
Key Responsibilities
Training Content Development
- Develop and refine digital training materials, ensuring high-quality standards.
- QA (Quality Assurance) training content to enhance clarity, usability, and engagement.
- Create an online digital training program that is interactive and user-friendly.
- Design engaging content for different learning styles, ensuring ease of adoption for end users.
Project Scope
The IT Trainer will contribute to three key areas of the training framework:
Basic Framework – General navigation and functionality of the new application.
Health & Safety – Compliance and safety training for users.
Billing – Training on payment processing and account management features.
Learning Curriculum
Time and Attendance
Delivery & Engagement
- Work closely with stakeholders to understand training needs and tailor content accordingly.
- Develop interactive E-learning modules, video tutorials, and written guides.
- Ensure training materials align with best practices and are accessible to all users.
Key Requirements
- Proven experience in IT training, instructional design, or digital learning content development.
- Strong QA skills to refine and improve existing training materials.
- Experience in creating online training programs (E-learning, video tutorials, LMS platforms).
- Ability to design engaging content with a focus on user experience.
- Experience working on customer-facing applications is desirable.
- Excellent communication and stakeholder management skills.
Working Arrangements
Hybrid role: 80% remote, 20% on-site in the West Midlands.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
IT Application Trainer employer: Gleeson Recruitment Ltd
Contact Detail:
Gleeson Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Trainer
✨Tip Number 1
Familiarize yourself with the latest trends in digital training and e-learning. Understanding current best practices will help you create engaging content that resonates with different learning styles.
✨Tip Number 2
Network with professionals in the IT training field. Attend webinars or local meetups to connect with others who have experience in creating digital training materials, as they can provide valuable insights and tips.
✨Tip Number 3
Showcase your QA skills by preparing a portfolio of refined training materials you've worked on. Highlight how your contributions improved clarity and engagement in previous projects.
✨Tip Number 4
Research the specific customer-facing applications similar to the one you'll be training on. Understanding the functionality and user experience will allow you to tailor your training content effectively.
We think you need these skills to ace IT Application Trainer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Application Trainer position. Understand the key responsibilities and requirements, especially focusing on training content development and quality assurance.
Tailor Your CV: Customize your CV to highlight relevant experience in IT training, instructional design, and digital learning content development. Make sure to emphasize any previous work with customer-facing applications and your QA skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating engaging digital training materials. Mention specific examples of how you've developed training programs or refined existing content in the past.
Highlight Communication Skills: Since excellent communication and stakeholder management skills are crucial for this role, provide examples in your application that demonstrate your ability to collaborate effectively with different teams and stakeholders.
How to prepare for a job interview at Gleeson Recruitment Ltd
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in IT training and instructional design. Highlight specific projects where you developed digital training materials and how you ensured their quality.
✨Demonstrate Your QA Skills
Since quality assurance is a key part of the role, be ready to explain your approach to refining training content. Share examples of how you've improved clarity and engagement in past materials.
✨Engage with Stakeholders
Illustrate your ability to work closely with stakeholders by discussing how you gather training needs and tailor content accordingly. This shows your collaborative skills and understanding of user requirements.
✨Prepare for Interactive Content Discussion
Since the role involves creating interactive E-learning modules, think about how you can make training engaging. Be ready to share ideas or examples of interactive content you've created in the past.
