Regional Facilities Manager

Your role as a Regional Facilities Manager:

• To ensure the consistent delivery of operational Facilities Management (FM) services across the regional portfolio, and the management of Health & Safety Risk ensuring full compliance across the portfolio.
• This role will line manage the regional team and manage a portfolio of investor properties.
• You will directly line manage 2 Senior FM's and oversee the full team of 7 Facilities professionals.

Your duties and responsibilities as a Regional Facilities Manager:

• To manage the regional Facilities Management team and to act as focal point for all day to day operational matters within delegated region.
• Responsible for Risk Management and Statutory Compliance and team’s performance within region.
• Responsible for ensuring operational consistency across the region and team according to the policy and the National FM business plan.
• Ensure procurement of regional services is completed to a high standard.
• Ensure the correct contract documentation and commercial terms are in place for each outsourced FM service.
• Responsible for the performance measurement and management of regional contractor base according to SLA's and KPI's.
• Ensure utility management and processes are adhered to and any issues are resolved with specified utility consultant.
• Develop, mentor and coach teams within sector to maximise their personal and operational potential.
• Manage regional Health & Safety and Risk performance through regular reporting and acting as regional lead during risk meetings with the Head of Health & Safety and Regional Heads.
• Implementation of National FM standards and policies across regional team.
• When required chair and lead regional team meetings.
• Support Associate Director as client lead in terms of reporting, issue resolution and team performance.
• Where required attend client meetings.
• Manage a portfolio of investor properties across region - these will usually consist of the more complex and challenging sites within the region that has line management responsibilities.
• Mobilise and demobilise instructions into and out of the regional portfolio adhering to LSH process and procedure.
• Prepare and manage budgets.
• Lead, manage and develop the FM's and wider teams within region.
• To formulate team development plans and the identification of talent/succession planning.
• Lead and encourage the FM team to consistently achieve or exceed quality and management control standards, measured against SLA's and KPI's.
• Provide technical advice and support to regional team.
• Audit the FM services to ensure continuous improvement is achieved managing the regional team through complex change management programs and operational efficiency projects.
• Responsible for undertaking data gathering exercises and providing regular project reporting to the regional Associate Director to ensure programs are on track according to project plans.
• Accountable for driving a consistent approach to Facilities Management across the region and National Facilities Management structure.
• Responsible for the completion of formal and documented monthly Contractor Management performance meetings, which will include a review of compliance with the service contract's SLA's, KPI's and commercial terms.
• Identify works across regional team that should be managed in accordance with the requirements of the CDM regulations.
• Provide support and mentoring to the regional team when required to ensure all instructed work that falls within CDM is captured, and the correct controls are put in place.
• Support Associate Director in the production of sector performance reports and take appropriate action to ensure continuous improvement is achieved.
• Management of risks and completion of site and team audits.
• Assist the Associate Director in developing fee and submitting FM Fee proposals for investor and consultancy instructions.
• Assist Associate Director in the completion of regular reviews of the FM fees within region to ensure the FM's time is recovered at all times and instructions remain profitable.

To be successful in your role, you should have the following skills and experience:

• Significant operational management experience or background in related FM discipline.
• Must hold as a minimum MIWFM and willing to work towards AssocRICS status (professional qualification to be gained within two years of appointment).
• Must hold a minimum of IOSH and prepared to complete NEBOSH.
• Experience of managing multi-disciplined teams.
• Cost control, variance and forecasting reporting.
• Ability to manage multi-client portfolios.
• Excellent understanding of risk management.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.