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For Companies At a Glance
- Tasks: Support daily operations, manage accounts, and handle customer service in a dynamic environment.
- Company: Join a leading provider of transport solutions with over 40 years of expertise.
- Benefits: Opportunities for training, development, and career progression in a supportive team.
- Why this job: Be part of a small, energetic team where your contributions truly matter.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in MS Office required.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
A client of mine is a leading independent provider of specialist transport solutions and IT relocation services. For over 40 years, their proactive, client-focused approach has established them as a trusted partner known for reliability, professionalism and technical expertise. They support a wide range of organisations from large corporates to small and medium businesses delivering everything from straightforward installations to complex multi‑asset relocation projects.
SCOPE OF ROLE
- Reporting to the Operations Director within a busy Traffic Operations department.
- Working closely with the Operations team to ensure smooth day‑to‑day office functions.
- Key tasks include managing several accounts, handling calls and emails, word processing, creating spreadsheets and general administrative duties.
- Strong grammar, attention to detail and excellent IT skills are essential.
- Training and development opportunities provided for the right candidate.
Responsibilities include:
- Customer service for key accounts.
- Responding to emails, calls and quote requests.
- Producing POD paperwork.
- Data entry and maintaining the CMS.
- Arranging site visits and checking RAMS reports for accuracy.
- Logging completed jobs for invoicing and requesting POs where required.
- Maintaining driver hours and vehicle service records.
- Updating company records and files.
- Ad hoc administrative duties.
THE CANDIDATE Personal Specification:
- Excellent English and grammar.
- Strong organisational skills and ability to meet deadlines.
- Professional email and telephone manner.
- Confident using MS Outlook, Excel and Word.
- Financial / accounting experience desirable.
- Willingness to handle varied tasks in a small business environment.
- Able to work independently, take direction and manage time effectively.
- Keen to work in a busy office environment as part of a team.
- CRM experience preferable but not essential (full training provided).
- High attention to detail and methodical working style.
- Strong team player with good communication across office, drivers and warehouse staff.
- Flexible, adaptable and able to handle last‑minute changes.
- Proactive, motivated and calm under pressure.
- Able to maintain strict confidentiality.
SUMMARY
This is a great opportunity to join a small but dynamic team in a fast‑paced environment. For candidates who are eager to learn and grow, there is strong potential for progression within the company.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
Operations Co-ordinator in Portsmouth employer: Gleeson Recruitment Group
Contact Detail:
Gleeson Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Co-ordinator in Portsmouth
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for their work.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to operations coordination. Think about how your skills match their needs, especially in customer service and admin tasks. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a chance to reiterate your interest in the role.
We think you need these skills to ace Operations Co-ordinator in Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Co-ordinator role. Highlight your relevant experience and skills that match the job description, like your organisational skills and attention to detail. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of customer service and communication, be sure to showcase your excellent English and grammar in your application. A professional tone in your emails and documents will definitely catch our eye!
Be Specific About Your Experience: When detailing your past roles, focus on specific tasks that relate to the responsibilities listed in the job description. If you've managed accounts or handled administrative duties before, let us know how you did it and what tools you used!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Gleeson Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and their approach to client relations. Brush up on your knowledge of transport solutions and IT relocation services, as this will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure deadlines are met, as this will demonstrate your ability to thrive in a busy office environment.
✨Communicate Like a Pro
Practice your professional email and telephone manner before the interview. You might be asked to role-play a customer service scenario, so think about how you would handle calls and emails effectively. Clear communication is key, especially when dealing with key accounts.
✨Be Ready for Flexibility
The job description mentions handling last-minute changes, so come prepared with examples of how you've adapted to unexpected situations in the past. This will highlight your proactive attitude and ability to stay calm under pressure, which are essential traits for the Operations Co-ordinator role.
