At a Glance
- Tasks: Manage freight operations and provide exceptional customer service across various transport modes.
- Company: Join a global leader in logistics known for innovation and excellence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a significant impact in a dynamic environment while developing your skills.
- Qualifications: 4+ years in freight handling with proficiency in relevant systems.
- Other info: Gleeson values diversity and is a disability confident employer.
The predicted salary is between 25000 - 31000 £ per year.
Gleesons has been exclusively partnered with a Global Business for an exciting opportunity for a Multi Freight Coordinator to join a dynamic and forward-thinking company. This company is renowned for its commitment to excellence and innovation in the logistics sector, making it an ideal workplace for ambitious professionals seeking to make a significant impact.
Salary: £30,000 - £37,000
Duties:
- Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road.
- Provide exceptional customer service across all transportation channels.
- Oversee the entire shipment process to ensure precise and timely bookings.
- Expedite the processing of shipment information to prevent potential delays.
- Communicate with customers to provide tailored quotations based on their specific needs.
- Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures.
- Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements.
- Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols.
- Interact with customers professionally and courteously.
- Contribute to business development initiatives.
- Maintain precise documentation, records, and system updates to uphold data integrity.
Ideal Candidate:
- Experience in handling multiple modes of freight (Air, Ocean & Road).
- Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc.
- At least 4 years of experience in the freight industry.
- Strong Account Management Pricing Understanding.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Multimodal Freight Forwarder employer: Gleeson Recruitment Group
Contact Detail:
Gleeson Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multimodal Freight Forwarder
✨Tip Number 1
Familiarise yourself with the specific logistics software mentioned in the job description, such as CDS, MultiFreight, and Cargowise. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network within the freight forwarding community, especially with professionals who have experience in multimodal transport. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Brush up on your knowledge of customs regulations and dangerous goods handling. Being able to discuss these topics confidently in an interview will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare to showcase your customer service skills by thinking of examples where you've gone above and beyond for clients. This is crucial for the role, so having specific anecdotes ready can help you stand out.
We think you need these skills to ace Multimodal Freight Forwarder
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Multimodal Freight Forwarder position. Understand the key responsibilities and required skills, such as experience in handling multiple modes of freight and proficiency in relevant systems.
Tailor Your CV: Customise your CV to highlight your relevant experience in the freight industry, particularly your familiarity with air, ocean, and road transportation. Emphasise any specific achievements or projects that demonstrate your ability to manage service operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your understanding of the company's commitment to excellence. Mention how your background aligns with their needs and how you can contribute to their business development initiatives.
Highlight Customer Service Skills: Since exceptional customer service is a key duty of the role, ensure you provide examples in your application that illustrate your ability to communicate professionally and courteously with customers, as well as your experience in providing tailored quotations.
How to prepare for a job interview at Gleeson Recruitment Group
✨Know Your Freight Modes
Make sure you have a solid understanding of the different transportation modes you'll be dealing with, such as air, ocean, and road. Be prepared to discuss your experience with each mode and how you've managed operations in the past.
✨Customer Service is Key
Since exceptional customer service is a crucial part of the role, think of examples where you've gone above and beyond for clients. Highlight your communication skills and how you tailor your approach to meet specific customer needs.
✨Understand Customs Regulations
Brush up on customs regulations and procedures related to freight forwarding. Be ready to discuss how you've navigated these complexities in previous roles and how you ensure compliance in your work.
✨Showcase Your Tech Savvy
Familiarity with systems like CDS, MultiFreight, and Cargowise is essential. Be prepared to talk about your experience with these tools and how they have helped you streamline operations and maintain data integrity.