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For Companies At a Glance
- Tasks: Oversee facilities management and ensure smooth operations across 100+ restaurants.
- Company: Join a renowned hospitality group with a focus on quality and compliance.
- Benefits: Competitive salary, flexible working, generous holiday, and staff discounts.
- Why this job: Make a real impact in a dynamic environment while managing exciting projects.
- Qualifications: Experience in hospitality operations and strong supplier management skills.
- Other info: Inclusive workplace that values diverse backgrounds and experiences.
The predicted salary is between 60000 - 65000 £ per year.
A well known hospitality / restaurant group are looking to appoint an experienced Facilities Manager to oversee FM, equipment and contractor service delivery across their estate of over 100 restaurants. They operate an outsourced model which requires the management of suppliers, ensuring safe and compliant service delivery, supporting field teams, and responding effectively to urgent or emergency equipment issues to minimise operational disruption.
Key Responsibilities
- Service Delivery, Safety & Compliance
- Ensure safe, compliant, and high-quality delivery of equipment services across the estate.
- Carry out site checks as required, providing support to field teams by assessing issues and coordinating appropriate solutions.
- Manage contracted services in line with SLAs, service requirements, and agreed processes.
- Lead the response to emergency equipment failures, ensuring rapid contractor action to protect restaurant operations.
- Identify risks relating to equipment and service delivery and implement mitigation measures.
- Supplier & Contractor Management
- Manage external suppliers and contractors, ensuring compliance with performance, quality, cost, and safety standards.
- Optimise supplier performance through SLA management, KPI tracking, and performance reviews.
- Develop and maintain strong, transparent relationships with both suppliers and internal stakeholders.
- Financial & Operational Control
- Monitor and forecast Opex and Capex budgets relating to equipment and maintenance.
- Track supplier costs and provide timely reporting of financial variances or risks.
- Drive operational efficiencies and cost-saving opportunities.
- Projects & Continuous Improvement
- Lead and support equipment-related and cross-functional projects, ensuring successful planning and delivery.
- Evaluate project progress, address issues, and embed continuous improvement.
- Prepare and present data, reporting, and metrics on service performance, budget utilisation, compliance, and risks.
Person Specification
- Background in multi-site quick service restaurants, retail, or hospitality operations.
- Strong experience in equipment, asset, or contractor management.
- Proven ability to handle urgent or emergency equipment issues calmly and decisively.
- Excellent understanding of building services (M&E).
- IOSH or NEBOSH certification (desirable).
- Excellent communication and stakeholder-management skills.
- Strong negotiation and problem-solving capabilities.
- Good understanding of budgets, financial reports, and cost control.
- Comfortable working cross-functionally and independently with high initiative.
- Project management experience or qualification (desirable).
Salary / Package
- £60,000 - 65,000
- Car / Car allowance
- 25 days holiday + bank holidays
- Company pension contribution
- Staff discounts
- Flexible working
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Locations
Facilities Manager (Hospitality) in London, Ruislip employer: Gleeson Recruitment Group
Contact Detail:
Gleeson Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager (Hospitality) in London, Ruislip
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Facilities Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some research! Familiarise yourself with the restaurant group you're applying to. Understand their operations, values, and any recent news. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you'd handle emergency equipment issues or manage supplier relationships. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Facilities Manager (Hospitality) in London, Ruislip
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing suppliers and contractors, as well as any relevant certifications like IOSH or NEBOSH. We want to see how your background fits with our hospitality focus!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've handled urgent equipment issues in the past. We love candidates who can stay calm under pressure and come up with effective solutions quickly. Share those stories with us!
Highlight Financial Acumen: Since budget management is key for this role, make sure to mention your experience with Opex and Capex budgets. We’re looking for someone who can track costs and identify savings, so don’t hold back on your financial achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Gleeson Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in the hospitality sector. Familiarise yourself with common equipment issues and how to handle them. This will show that you're not just a candidate, but someone who understands the ins and outs of the role.
✨Showcase Your Supplier Management Skills
Be ready to discuss your experience with managing suppliers and contractors. Prepare examples of how you've optimised supplier performance or handled compliance issues in the past. This will demonstrate your ability to maintain high standards across multiple sites.
✨Prepare for Emergency Scenarios
Think about past experiences where you had to respond to urgent equipment failures. Be prepared to share these stories during the interview, highlighting your calmness and decisiveness under pressure. This is crucial for a Facilities Manager role.
✨Financial Savvy is Key
Brush up on your understanding of Opex and Capex budgets. Be ready to discuss how you've monitored costs and driven operational efficiencies in previous roles. This will show that you can manage financial aspects effectively while ensuring service delivery.
