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- Tasks: Lead a team to ensure smooth operation and improvement of applications and systems.
- Company: Join Gleeson Recruitment Group, a company committed to inclusivity and innovation.
- Benefits: Enjoy a collaborative culture, opportunities for mentorship, and a focus on continuous improvement.
- Why this job: Make a real impact in tech while supporting high-quality care delivery.
- Qualifications: Experience in managing support teams and a degree in a relevant field is essential.
- Other info: We welcome applicants from all backgrounds and are proud to be a disability confident employer.
The predicted salary is between 43200 - 72000 £ per year.
As the Applications Manager, you will lead a team of Engineers and Analysts to ensure the smooth operation, maintenance, and improvement of our applications and systems. You will play a key role in aligning support services with business needs, driving efficiency, and fostering collaboration across stakeholders. This role is critical to achieving our mission, ensuring our technology supports high-quality care delivery. You will take ownership of IT service responsibilities related to applications and systems, leveraging your experience to influence and collaborate with internal teams and the wider organisation. Key Responsibilities Lead and mentor a team of 4 Applications Engineers & Analysts, fostering a collaborative and high-performing culture. Oversee daily operational support for all applications and systems, ensuring timely resolution of incidents and requests in alignment with KPIs. Monitor system performance and stability, implementing improvements to enhance reliability across the application estate. Ensure project deliverables are met to a high standard, with documentation and knowledge shared across teams. Coordinate maintenance activities such as updates, changes, upgrades, and patches, maintaining system road maps to track progress. Act as the primary point of contact for application-related issues, queries, and escalations, collaborating with IT, Data & Analytics, and Practices teams. Identify and implement process improvements and best practices across application support and maintenance. Maintain detailed documentation for system configurations, processes, and procedures. Produce regular reports on team performance, system status, and risks. Person Specification Experience Essential: Experience managing a support team, preferably focused on applications or systems. Background in technical support roles with expertise in application management. Proven experience in IT service functions and managing team workloads. Strong stakeholder management skills with a history of working within cross-functional teams. Experience with Microsoft Azure and managing enterprise applications.Desirable: Exposure to working in a global or multinational organisation.Knowledge Essential: In-depth understanding of digital technologies, including automation, systems, and AI. Knowledge of change management frameworks and tools.Desirable: Awareness of emerging digital technologies and trends.Qualifications Essential: Degree in a relevant field or equivalent professional experience. Familiarity with ITIL, DevOps, or Agile delivery frameworks. Relevant technical certifications.Desirable: Certifications in team management, ITIL, DevOps, or Agile frameworks.Skills & Abilities Essential: Strong leadership and team management skills. Excellent communication and stakeholder management abilities. Analytical and problem-solving expertise.Desirable: Proficiency in SQL, Azure, automation, or PowerShell. Project management skills.Other Qualities Essential: Credibility and the ability to make a strong personal impact. High emotional intelligence (EQ) and adaptability to change. A collaborative mindset with a focus on continuous improvement. Enthusiasm for mentoring and developing team members.Desirable: A proven track record of driving innovation and digital transformation.At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data
IT Applications Manager employer: Gleeson Recruitment Group
Contact Detail:
Gleeson Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Applications Manager
✨Tip Number 1
Make sure to highlight your experience in managing support teams, especially in application management. This role requires strong leadership skills, so be prepared to discuss specific examples of how you've successfully led teams in the past.
✨Tip Number 2
Familiarize yourself with Microsoft Azure and enterprise applications, as these are crucial for the position. If you have any relevant projects or experiences, be ready to share them during discussions.
✨Tip Number 3
Demonstrate your understanding of digital technologies and change management frameworks. Being able to articulate how you've implemented process improvements in previous roles will set you apart.
✨Tip Number 4
Showcase your stakeholder management skills by preparing examples of how you've collaborated with cross-functional teams. This role emphasizes collaboration, so your ability to work well with others is key.
We think you need these skills to ace IT Applications Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Applications Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience managing support teams and your background in application management. Use specific examples that demonstrate your leadership skills and technical expertise.
Showcase Your Skills: Make sure to highlight your knowledge of digital technologies, change management frameworks, and any relevant certifications. Mention your proficiency in tools like Microsoft Azure and your experience with ITIL, DevOps, or Agile methodologies.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's mission and how your skills align with their needs. Show enthusiasm for the role and express your commitment to fostering a collaborative and high-performing culture.
How to prepare for a job interview at Gleeson Recruitment Group
✨Showcase Your Leadership Skills
As an Applications Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and mentored teams in the past. Highlight any specific achievements that demonstrate your ability to foster a collaborative and high-performing culture.
✨Demonstrate Technical Expertise
Make sure to brush up on your knowledge of application management and technical support. Be ready to discuss your experience with Microsoft Azure and any relevant technical certifications you hold. This will show that you have the necessary background to oversee operational support effectively.
✨Emphasize Stakeholder Management
Strong stakeholder management skills are essential for this role. Prepare to share examples of how you've successfully collaborated with cross-functional teams and managed relationships with various stakeholders. This will illustrate your ability to align support services with business needs.
✨Prepare for Process Improvement Discussions
The role involves identifying and implementing process improvements. Think about past experiences where you've successfully enhanced processes or introduced best practices. Be ready to discuss these examples and how they contributed to efficiency and reliability in application support.
