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For Companies At a Glance
- Tasks: Support daily operations, manage accounts, and handle customer service in a dynamic environment.
- Company: Leading independent provider of specialist transport solutions with over 40 years of expertise.
- Benefits: Training opportunities, career progression, and a supportive team culture.
- Why this job: Join a fast-paced team and make a real impact while developing your skills.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in MS Office.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
The predicted salary is between 28800 - 43200 £ per year.
A client of mine is a leading independent provider of specialist transport solutions and IT relocation services. For over 40 years, their proactive, client-focused approach has established them as a trusted partner known for reliability, professionalism and technical expertise. They support a wide range of organisations from large corporates to small and medium businesses delivering everything from straightforward installations to complex multi‑asset relocation projects.
SCOPE OF ROLE
- Reporting to the Operations Director within a busy Traffic Operations department.
- Working closely with the Operations team to ensure smooth day‑to‑day office functions.
- Key tasks include managing several accounts, handling calls and emails, word processing, creating spreadsheets and general administrative duties.
- Strong grammar, attention to detail and excellent IT skills are essential.
- Training and development opportunities provided for the right candidate.
Responsibilities include:
- Customer service for key accounts.
- Responding to emails, calls and quote requests.
- Producing POD paperwork.
- Data entry and maintaining the CMS.
- Arranging site visits and checking RAMS reports for accuracy.
- Logging completed jobs for invoicing and requesting POs where required.
- Maintaining driver hours and vehicle service records.
- Updating company records and files.
- Ad hoc administrative duties.
THE CANDIDATE Personal Specification:
- Excellent English and grammar.
- Strong organisational skills and ability to meet deadlines.
- Professional email and telephone manner.
- Confident using MS Outlook, Excel and Word.
- Financial / accounting experience desirable.
- Willingness to handle varied tasks in a small business environment.
- Able to work independently, take direction and manage time effectively.
- Keen to work in a busy office environment as part of a team.
- CRM experience preferable but not essential (full training provided).
- High attention to detail and methodical working style.
- Strong team player with good communication across office, drivers and warehouse staff.
- Flexible, adaptable and able to handle last‑minute changes.
- Proactive, motivated and calm under pressure.
- Able to maintain strict confidentiality.
SUMMARY
This is a great opportunity to join a small but dynamic team in a fast‑paced environment. For candidates who are eager to learn and grow, there is strong potential for progression within the company. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
Operations Co-ordinator in Hampshire employer: Gleeson Recruitment Group
Contact Detail:
Gleeson Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Co-ordinator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their operations and how you can contribute.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Operations Co-ordinator role!
We think you need these skills to ace Operations Co-ordinator in Hampshire
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong grammar and IT skills in your application. We want to see how you can bring your organisational prowess to the table, so don’t hold back on showcasing your experience with MS Outlook, Excel, and Word!
Tailor Your Application: Take a moment to tailor your application to the role of Operations Co-ordinator. Mention specific tasks from the job description that you’ve handled before, like managing accounts or producing paperwork. This shows us you’re not just sending a generic application!
Be Professional Yet Personable: When writing your cover letter or email, keep it professional but let your personality shine through. We love a good professional email manner, but a touch of warmth can make your application stand out. Remember, we’re looking for team players!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our dynamic team!
How to prepare for a job interview at Gleeson Recruitment Group
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their services, values, and the specific role of an Operations Co-ordinator. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure deadlines are met, as this will resonate well with the interviewers.
✨Demonstrate Your IT Proficiency
As the job involves using MS Outlook, Excel, and Word, be prepared to discuss your experience with these tools. You might even want to mention specific functions or features you’re comfortable with, like creating spreadsheets or managing emails efficiently, to highlight your technical expertise.
✨Prepare for Customer Service Scenarios
Given that customer service is a key part of the role, think of scenarios where you’ve dealt with clients or resolved issues. Practice articulating these experiences clearly, focusing on your communication skills and how you maintained professionalism under pressure.
