At a Glance
- Tasks: Own and optimise the customer lifecycle to drive growth and retention.
- Company: Fast-growing business focused on long-term success and transformation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Collaborate with sales and marketing teams for aligned business goals.
- Why this job: Make a real impact by transforming CRM into a strategic powerhouse.
- Qualifications: Experience in CRM and strong analytical skills required.
The predicted salary is between 45000 - 50000 € per year.
We are working with a fast-growing, commercially driven business undergoing significant transformation, backed by private investment and focused on long-term growth. They are now looking for a CRM Manager to take ownership of the customer lifecycle, using data, insight and automation to drive customer growth, retention and revenue. This is a key role where you will move CRM beyond campaigns into a more strategic, commercially focused function that directly supports sales and customer development.
The Role
- Own and optimise the end-to-end customer lifecycle across onboarding, growth, retention and reactivation.
- Build and deliver targeted CRM programmes to increase customer spend, frequency and engagement.
- Develop segmentation models using behavioural and transactional data.
- Turn customer insight into actionable strategies for both marketing and sales teams.
- Plan and execute multi-channel CRM campaigns (email, automation, digital touchpoints).
- Own and improve automated customer journeys, testing and optimising performance.
- Deliver personalised, data-led customer experiences across all touchpoints.
- Track and report on key metrics including retention, engagement and customer value.
- Work closely with sales, marketing and tech teams to align CRM with wider business goals.
What We’re Looking For
Experience in CRM, lifecycle management and data-driven marketing.
CRM Manager employer: Gleeson Recruitment Group
Join a dynamic and innovative company that prioritises employee growth and development, offering a collaborative work culture where your contributions directly impact customer engagement and business success. With competitive salaries and a focus on strategic CRM initiatives, this role provides the opportunity to shape the future of customer relationships in a fast-paced environment, all while being part of a supportive team dedicated to long-term growth and transformation.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your CRM successes. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and its CRM strategies. Be ready to discuss how you can optimise their customer lifecycle and drive growth. Tailor your answers to show you understand their goals.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the CRM Manager role. Highlight your experience with customer lifecycle management and any data-driven strategies you've implemented. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your skills align with our goals. We love seeing enthusiasm and a clear understanding of the role.
Showcase Your Data Skills:Since this role is all about using data to drive decisions, make sure to include specific examples of how you've used data in past roles. We’re keen to see your analytical side and how it can benefit us at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at Gleeson Recruitment Group
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM tools and strategies. Familiarise yourself with how data, insight, and automation can drive customer growth and retention. Be ready to discuss specific examples of how you've used these elements in past roles.
✨Showcase Your Analytical Skills
Since this role involves developing segmentation models and turning customer insights into actionable strategies, be prepared to demonstrate your analytical prowess. Bring examples of how you've used behavioural and transactional data to inform your decisions and improve customer experiences.
✨Prepare for Multi-Channel Campaign Discussions
The company is looking for someone who can plan and execute multi-channel CRM campaigns. Think about your previous experiences with email, automation, and digital touchpoints. Be ready to share successful campaigns you've led and the results they achieved.
✨Align with Business Goals
Understanding how CRM fits into the broader business strategy is crucial. Research the company’s goals and think about how your role as a CRM Manager can support sales and customer development. Be prepared to discuss how you would align CRM initiatives with these objectives.
