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- Tasks: Lead and develop a high-performing credit control team in a dynamic legal environment.
- Company: Reputable professional services firm in Birmingham with a collaborative culture.
- Benefits: Competitive salary, flexible benefits, and hybrid working options.
- Why this job: Shape the future of credit management and make a real impact on business success.
- Qualifications: Experience in credit management and strong leadership skills required.
- Other info: Inclusive workplace welcoming diverse applicants and offering strong professional development.
Credit Control Manager – Professional Services (Legal)
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
We are excited to announce that we\’re partnering with a highly reputable professional services firm in Birmingham City Centre to recruit a Credit Manager into their established finance team. This is a senior leadership role with genuine scope to influence business performance, shape operational strategy, and lead a high-performing team.
The firm is known for its commitment to excellence, innovation, and a collaborative working culture. Operating within the legal sector, they support a wide range of high-profile clients and maintain a strong commercial focus across all departments. This role sits at the heart of the finance function and will be instrumental in driving cashflow performance, minimising financial risk, and supporting wider business objectives.
While experience in legal is highly desirable, the business welcomes applications from candidates with a background in professional services who bring strong stakeholder management and a strategic mindset to credit operations.
Key Responsibilities:
Lead, manage and develop the credit control team
Design and implement credit policies and procedures aligned with business objectives
Assess client creditworthiness and set appropriate limits and terms
Monitor aged debt and bad debt provision, managing escalations and driving resolution
Oversee accounts receivable processes including reconciliations and credit notes
Forecast short/medium-term cashflow and report to senior leadership
Collaborate with legal, finance, and operational teams to resolve disputes and reduce risk
Drive system and process improvements across the credit function
Act as the key contact for external recovery agencies and auditors
Candidate Attributes and Skills:
Proven experience in credit management within legal or professional services
CICM qualification (or equivalent) desirable
Strong understanding of credit control systems (e.g. SAP)
Excellent leadership and stakeholder management skills
Commercially aware with a proactive approach to problem-solving
High attention to detail and strong organisational skills
Comfortable working to tight deadlines and managing competing priorities
Benefits:
Opportunity to lead a high-profile credit function within a respected firm
Exposure to senior stakeholders across legal, finance, and operations
Strong professional development potential
Competitive package with flexible benefits
Hybrid working options availableThis is a fantastic opportunity for an experienced credit leader to make a genuine impact, shaping the future of the credit function and contributing to the wider success of the business.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data
Credit Control Manager employer: Gleeson Recruitment Group
Contact Detail:
Gleeson Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and professional services sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their success, especially in credit management. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in managing teams and driving performance. Use specific examples to illustrate how you've made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Control Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Credit Control Manager. Highlight your experience in credit management, especially within professional services or legal sectors, and showcase your leadership skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that demonstrate your strategic mindset and stakeholder management abilities.
Showcase Relevant Skills: Don’t forget to emphasise your understanding of credit control systems like SAP and your CICM qualification if you have it. These details can set you apart from other candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar!
How to prepare for a job interview at Gleeson Recruitment Group
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to cash flow and debt management. Be ready to discuss how you've improved these metrics in previous roles.
✨Showcase Leadership Skills
This role involves leading a team, so be prepared to share examples of how you've successfully managed and developed teams in the past. Highlight your leadership style and how it aligns with fostering a collaborative culture, which is important to the firm.
✨Understand the Legal Sector
While experience in legal is desirable, showing that you understand the nuances of credit control within professional services can set you apart. Research the specific challenges faced in the legal sector and be ready to discuss how you would address them.
✨Prepare for Stakeholder Management Questions
Given the importance of stakeholder management in this role, think about your past experiences working with various departments. Prepare to discuss how you've effectively collaborated with finance, legal, and operational teams to resolve disputes and drive improvements.