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For Companies At a Glance
- Tasks: Manage customer enquiries and support the sales team with order processing.
- Company: Join a dynamic team in Birmingham focused on customer satisfaction.
- Benefits: Gain valuable experience in a fast-paced environment with growth opportunities.
- Why this job: Be the backbone of our sales team and make a real difference for customers.
- Qualifications: Strong communication skills and experience with CRM systems are a plus.
- Other info: Perfect for those who thrive in a collaborative and energetic workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an organised and customer-focused Internal Sales Support professional to join our team. You will handle customer enquiries, process sales orders, and support the sales team to ensure smooth day-to-day operations.
Key Responsibilities
- Manage customer calls and enquiries
- Process and track sales orders
- Liaise with internal teams to resolve issues
- Support the sales team with admin and customer updates
What You’ll Bring
- Strong customer service and communication skills
- Good organisational skills and attention to detail
- Experience with CRM or order-processing systems
- A proactive and adaptable approach
If you enjoy a fast-paced environment and supporting customers and colleagues, we’d love to hear from you.
Sales Support Specialist in Birmingham employer: Gleeson Recruitment Group
Contact Detail:
Gleeson Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in Birmingham
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in customer service and organisation can benefit the sales team.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Ask about the team dynamics or how they measure success in the role. It shows you're engaged and keen to contribute.
✨Tip Number 4
Apply through our website for a smoother process! We love seeing candidates who take the extra step to connect with us directly. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Sales Support Specialist in Birmingham
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, just like you'll be doing in the role!
Customer Service is Key: Since this role is all about supporting customers, share examples of your customer service experience. Let us know how you've handled enquiries and resolved issues in the past.
Be Detail-Oriented: Attention to detail is crucial for processing sales orders. In your application, mention any experiences where your keen eye for detail made a difference. We love candidates who can spot the little things!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Gleeson Recruitment Group
✨Know Your Customer Service Skills
Make sure you can highlight your strong customer service and communication skills during the interview. Prepare examples of how you've successfully handled customer enquiries in the past, as this will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with CRM Systems
Since experience with CRM or order-processing systems is key for this role, brush up on any relevant software you’ve used before. If you’re familiar with specific systems, mention them and be ready to discuss how you used them to improve efficiency.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage your time and stay organised, especially in a fast-paced environment. You could share a story about a time when your organisational skills helped resolve an issue or streamline a process.
✨Show Your Proactive Attitude
Employers love candidates who take initiative. Think of instances where you went above and beyond to support your team or customers. This will demonstrate your proactive and adaptable approach, which is exactly what they’re looking for.
