Digital Account Management in Birmingham

\\nThis is a pivotal time to join the business. We are expanding our digital ecosystem, modernising how we work with customers, and creating genuine long-term value through technology-driven solutions. \\nWe are looking for forward-thinking, commercially minded individuals who thrive in fast-paced environments, enjoy solving real problems with digital solutions, and want to make a tangible impact on client outcomes.\\n\\nRole Overview\\n\\nAs a Digital Solutions Account Manager, you will manage a portfolio of approximately 40-60 clients across private and/or public sector organisations.

\\nThe role is focused on:\\n\\nDriving digital platform adoption\\nIdentifying future IT projects and refresh cycles\\nEmbedding a digital-first procurement approach within customer organisations\\nYou will act as a trusted advisor, working closely with clients, vendors, and internal stakeholders to scope, register, and deliver high-value IT opportunities scheduled over the next 12-24 months.\\n\\nKey Responsibilities\\n\\n1. Client Engagement & Digital Platform Advocacy\\n\\nBuild strong relationships with key stakeholders to understand IT needs and procurement strategies\\nProactively promote adoption of the digital procurement platform\\nDeliver tailored platform demonstrations aligned to client requirements\\n\\n2. Account Management & Growth\\n\\nManage a portfolio of circa 40-60 active accounts with structured engagement plans\\nMaintain detailed account intelligence including stakeholders, IT roadmaps, spend data, and renewal cycles\\nIdentify and qualify IT projects valued at £10k+, scheduled within the next 12-24 months\\nRegister and manage strategic opportunities with vendors, progressing deals through to close\\nForecast and report on pipeline growth and account performance\\n\\n3.

New Business Development\\n\\nActively prospect and generate new business opportunities\\nIdentify and target potential clients across existing and new markets\\nBuild and maintain a pipeline of new accounts\\n\\n4. Project Scoping & Internal Collaboration\\n\\nWork with clients and vendors to scope technical and commercial requirements\\nEngage internal technical specialists, supply chain teams, and partner managers to shape propositions\\n\\n5. Sales Execution & Administration\\n\\nManage BAU transactional activity with high attention to detail\\nMaintain accurate CRM records to support forecasting and reporting\\nMeet and exceed KPIs across engagement, pipeline value, revenue, and gross profit\\nCross-sell additional services and third-party solutions where appropriate\\n\\nSkills & Experience Required\\n\\nMinimum of 1 year account manager experience in a IT business\\nPositive, proactive, and growth-oriented mindset\\nStrong interest in digital transformation and technology-led change\\nAbility to learn and articulate new products, platforms, and concepts quickly\\nConfidence delivering product demonstrations and value-led conversations\\nStrong communication and relationship-building skills\\nAbility to manage time and priorities across a varied account base\\nHigh attention to detail with CRM and sales systems\\nPrevious experience in IT sales or internal account management\\nUnderstanding of IT products, vendor ecosystems, and procurement processes (advantageous)\\n\\nWhat's on Offer\\n\\nOpportunity to join a high-growth, digitally driven IT solutions business\\nModern city-centre office with premium facilities\\nBest-in-class sales tools, enablement, and ongoing training\\nClear progression into strategic account or sales leadership roles\\n£30,000 – £40,000 base salary + uncapped commission\\nCollaborative, supportive culture with strong development focus\\nComprehensive benefits package including pension, hybrid working, and additional lifestyle benefitsAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities.

We are proud to be a disability confident employer.\\n\\nBy applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data