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- Tasks: Provide top-notch customer service and support sales targets while liaising with various stakeholders.
- Company: Join Gleeson, a company dedicated to changing lives through affordable housing.
- Benefits: Enjoy 26 days holiday, bonuses, health insurance, and discounts.
- Other info: Flexible hours and ongoing training for personal and professional growth.
- Why this job: Be part of a mission-driven team making a real difference in people's lives.
- Qualifications: Experience in customer service or retail, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you genuinely passionate about providing a 5* customer experience? If so, we have an exciting opportunity for a Field Sales Executive to join our sales team. The role is varied with the main responsibility to provide customer-centric sales advice and support whilst working towards sales targets in accordance with company sales forecasts.
The role consists of administration of the sales process, liaising with purchasers, prospective purchasers, financial advisors, solicitors, and estate agents, and attending final inspections and customer hand-overs for all the regions' sales outlets whilst maintaining an excellent customer experience. This position requires flexibility in terms of working hours and days of work, encompassing skills and responsibilities from different areas. This role is ideal for someone who thrives in different environments and challenges, with the overarching goal to support the Gleeson mission of changing lives by providing quality, low-cost homes where they are needed for the people who need them the most.
At Gleeson, we continuously support ongoing learning and development opportunities for our sales team to ensure you receive the relevant training, coaching, mentoring, and support to succeed in your role.
The Ideal Candidate:- Selling
- Follow up all marketing leads
- Achieve target sales
- Meet with clients, assess their needs and qualify
- Actively sell the Gleeson Options range of Extras
- Liaise with all interested parties (clients, solicitors, estate agents, etc.)
- Customer follow-up
- Administration
- Market research and competitor analysis
- Maintain the customer enquiry database
- Computer skills including COINS (COINS training available and ongoing)
- Contract chasing
- Housekeeping
- Maintain the high standards of the sales areas and completed plots including external and internal monitoring, reporting, snagging, and instructing.
- Experience within customer services 'Face to Face' - with or without new build experience, marketing background or retail background acceptable
- Passionate about delivering exceptional customer service
- Personable, well presented, and composed at all times
- Immaculate communication and presentation skills
- An active team player, encouraging their team and themselves to succeed
- Self-motivated, determined, and efficient
- Ability to adapt to different surroundings on a day-to-day basis
- A full driving licence
- Able to represent the Gleeson brand to the highest of standards always
- Generous holiday entitlement of 26 days per annum + bank holidays
- Discretionary Bonus Scheme
- Holiday Buy Back Scheme
- Company Pension Scheme
- Private Medical Insurance Scheme
- Healthshield membership
- Life Assurance Scheme
- Share Purchase Plan
- High street/store discounts
- Development Opportunities
Field Sales Executive in Glasgow employer: Gleeson Homes
Contact Detail:
Gleeson Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Executive in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Gleeson’s mission and values, and think about how your experience aligns with their goals. This will help you stand out during interviews and show that you're genuinely passionate about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've delivered exceptional customer service or met sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. Plus, it shows that you’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Field Sales Executive in Glasgow
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your genuine passion for providing a 5* customer experience. We want to see how you can bring that enthusiasm into the role and make a difference for our customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Field Sales Executive role. We love seeing candidates who put in the effort!
Be Personable: Since this role is all about customer interaction, let your personality shine through in your application. We’re looking for someone who is personable and well-presented, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gleeson Homes
✨Know Your Customer Experience
Make sure you can articulate your passion for providing a 5-star customer experience. Think of specific examples from your past roles where you went above and beyond for a customer. This will show that you understand the importance of customer-centric sales.
✨Research Gleeson and Their Mission
Familiarise yourself with Gleeson's mission of providing quality, low-cost homes. Understanding their values and how they impact the community will help you align your answers with what they’re looking for in a candidate.
✨Prepare for Role-Play Scenarios
Since this role involves face-to-face interactions, be ready for potential role-play scenarios during the interview. Practice how you would assess a client's needs and present the Gleeson Options range. This will demonstrate your selling skills and adaptability.
✨Showcase Your Team Spirit
Emphasise your ability to work as part of a team. Share examples of how you've encouraged colleagues or contributed to team success in previous roles. Gleeson values self-motivated team players, so make sure to highlight your collaborative spirit.