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For Companies At a Glance
- Tasks: Support and enhance customer experiences, ensuring satisfaction at every interaction.
- Company: Gleeson Homes, a leader in delivering exceptional customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a passionate team dedicated to making customers feel valued and appreciated.
- Qualifications: Strong communication skills and a genuine passion for helping others.
- Other info: Be part of a supportive environment focused on excellence and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Gleeson Homes are recruiting for a Customer Relations Advisor, responsible for supporting the delivery of a 5* Customer Experience in the region. We're looking for people first champions, who strive to deliver the best customer experience, first time, every time.
Customer Relations Advisor in England employer: Gleeson Homes
Contact Detail:
Gleeson Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Advisor in England
✨Tip Number 1
Get to know the company inside out! Research Gleeson Homes and their customer service values. This way, you can tailor your conversations to show how you align with their mission of delivering a 5* Customer Experience.
✨Tip Number 2
Practice your people skills! As a Customer Relations Advisor, you'll need to shine in communication. Role-play common customer scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Gleeson Homes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Relations Advisor in England
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering top-notch customer experiences. Share examples of how you've gone above and beyond for customers in the past – we love to hear about your people-first approach!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Customer Relations Advisor. We want to see that you understand what it takes to create a 5* experience for our customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points shine through. Remember, we’re looking for effective communicators!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gleeson Homes
✨Know the Company Inside Out
Before your interview, take some time to research Gleeson Homes. Understand their values, mission, and what makes them a leader in customer experience. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Relations Advisor, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully resolved customer issues or enhanced customer satisfaction. Be ready to demonstrate your empathy and communication skills.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess how you would handle specific customer situations. Think about potential challenges you might encounter in this role and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. Inquire about the team dynamics, what a typical day looks like, or how success is measured in the position. It’s a great way to demonstrate your commitment to delivering a 5* customer experience.
