At a Glance
- Tasks: Support customers and ensure a top-notch experience every time.
- Company: Gleeson Homes, dedicated to delivering 5-star customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on personal development.
- Why this job: Join a team that values people and strives for excellence in customer care.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 28800 - 43200 € per year.
Gleeson Homes are recruiting for a Customer Services Advisor, responsible for supporting the delivery of a 5* Customer Experience in the region. We are looking for people first champions, who strive to deliver the best customer experience, first time, every time. The role also requires a keen eye for detail and the ability to complete administrative tasks accurately, recording key information.
Customer Services Advisor employer: Gleeson Homes
Gleeson Homes is an exceptional employer that prioritises a people-first culture, fostering an environment where employees are empowered to deliver outstanding customer experiences. With a strong commitment to employee growth and development, we offer comprehensive training and career advancement opportunities, all while working in a supportive team atmosphere that values collaboration and innovation. Located in a vibrant region, our company also provides unique benefits that enhance work-life balance, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you can deliver that 5* experience they’re after.
✨Tip Number 3
Be proactive! If you see a role you like, don’t just wait for them to call you. Follow up with a friendly email expressing your enthusiasm for the position. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it’s a great way to show you’re genuinely interested in joining our team at Gleeson Homes.
We think you need these skills to ace Customer Services Advisor
Some tips for your application 🫡
Show Your Customer-Centric Mindset:When writing your application, make sure to highlight your passion for delivering top-notch customer service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Be Detail-Oriented:Since the role requires a keen eye for detail, ensure your application is free from typos and errors. We appreciate clarity and precision, so double-check your work before hitting send!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with the Customer Services Advisor role. We love seeing candidates who take this extra step.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gleeson Homes
✨Know Your Customer Service Skills
Make sure you can clearly articulate your customer service skills and experiences. Think about specific examples where you've gone above and beyond to deliver a great customer experience. This will show that you’re not just a people person, but also someone who understands the importance of a 5* service.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, prepare to discuss how you ensure accuracy in your work. Bring up instances where your attention to detail has positively impacted customer satisfaction or administrative tasks. This will highlight your ability to handle the responsibilities of the role effectively.
✨Familiarise Yourself with Relevant Software
Research the software packages commonly used in customer service roles. If you know what tools Gleeson Homes uses, mention your proficiency with them or similar systems. This shows that you’re ready to hit the ground running and can adapt quickly to their processes.
✨Prepare Questions About the Company Culture
Think of insightful questions to ask about the company culture and how they support their customer service team. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you. Remember, interviews are a two-way street!
