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For Companies At a Glance
- Tasks: Support customers and ensure a top-notch experience every time.
- Company: Gleeson Homes, dedicated to delivering 5-star customer service.
- Benefits: Competitive pay, supportive team environment, and career growth opportunities.
- Why this job: Be a champion for customers and make a real difference in their experience.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Join a dynamic team focused on excellence and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
Gleeson Homes are recruiting for a Customer Relations Advisor, responsible for supporting the delivery of a 5* Customer Experience in the region. We are looking for people first champions, who strive to deliver the best customer experience, first time, every time. The role also requires a keen eye for detail and the ability to complete administrative tasks accurately, recording key information.
Customer Relations Advisor employer: Gleeson Homes
Contact Detail:
Gleeson Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your people-first attitude and how you can deliver that 5* customer experience they’re after.
✨Tip Number 3
Research the company! Knowing Gleeson Homes' values and recent projects can give you an edge. It shows you’re genuinely interested and ready to contribute to their mission of excellent customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Relations Advisor
Some tips for your application 🫡
Show Your People Skills: As a Customer Relations Advisor, it's all about the people! Make sure to highlight your experience in delivering excellent customer service and any relevant soft skills that showcase your ability to connect with customers.
Be Detail-Oriented: We love candidates who pay attention to detail. When filling out your application, double-check for any typos or errors. This shows us you can handle administrative tasks accurately, which is key for this role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Customer Relations Advisor role. We want to see how you fit into our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gleeson Homes
✨Know Your Customer Experience
Make sure you understand what a 5* Customer Experience looks like. Research Gleeson Homes and their approach to customer relations. Be ready to discuss how you can contribute to delivering exceptional service and share examples from your past experiences.
✨Showcase Your Soft Skills
As a Customer Relations Advisor, soft skills are crucial. Prepare to demonstrate your communication, empathy, and problem-solving abilities. Think of specific situations where you’ve successfully resolved customer issues or improved their experience.
✨Be Detail-Oriented
Since the role requires accuracy in administrative tasks, highlight your attention to detail. Bring examples of how you've managed data or completed tasks with precision in previous roles. This will show that you can handle the responsibilities effectively.
✨Familiarise Yourself with Relevant Software
If there are specific software packages mentioned in the job description, make sure you’re familiar with them. If you haven’t used them before, do a bit of research or even try out similar tools. Being able to discuss your tech-savviness will impress the interviewers.
