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- Tasks: Provide top-notch customer service and support in sales while achieving targets.
- Company: Join Gleeson, a company dedicated to changing lives through affordable housing.
- Benefits: Enjoy 26 days holiday, bonuses, health insurance, and discounts.
- Other info: Flexible hours, ongoing training, and great career development opportunities.
- Why this job: Be part of a mission-driven team making a real difference in people's lives.
- Qualifications: Experience in customer service or retail, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you genuinely passionate about providing a 5* customer experience? If so, we have an exciting opportunity for a Field Sales Executive to join our sales team. The role is varied with the main responsibility to provide customer-centric sales advice and support whilst working towards sales targets in accordance with company sales forecasts.
The role consists of administration of the sales process, liaising with purchasers, prospective purchasers, financial advisors, solicitors, and estate agents, and attending final inspections and customer hand-overs for all the regions' sales outlets whilst maintaining an excellent customer experience. This position requires flexibility in terms of working hours and days of work, encompassing skills and responsibilities from different areas. This role is ideal for someone who thrives in different environments and challenges, with the overarching goal to support the Gleeson mission of changing lives by providing quality, low-cost homes where they are needed for the people who need them the most.
At Gleeson, we continuously support ongoing learning and development opportunities for our sales team to ensure you receive the relevant training, coaching, mentoring, and support to succeed in your role.
The Ideal Candidate:- Selling
- Follow up all marketing leads
- Achieve target sales
- Meet with clients, assess their needs and qualify
- Actively sell the Gleeson Options range of Extras
- Liaise with all interested parties (clients, solicitors, estate agents, etc.)
- Customer follow-up
- Administration
- Market research and competitor analysis
- Maintain the customer enquiry database
- Computer skills including COINS (COINS training available and ongoing)
- Contract chasing
- Housekeeping
- Maintain the high standards of the sales areas and completed plots including external and internal monitoring, reporting, snagging, and instructing.
- Experience within customer services 'face to face' - with or without new build experience, marketing background or retail background acceptable
- Passionate about delivering exceptional customer service
- Personable, well presented, and composed at all times
- Immaculate communication and presentation skills
- An active team player, encouraging their team and themselves to succeed
- Self-motivated, determined, and efficient
- Ability to adapt to different surroundings on a day-to-day basis
- A full driving licence
- Able to represent the Gleeson brand to the highest of standards always
- Generous holiday entitlement of 26 days per annum + bank holidays
- Discretionary Bonus Scheme
- Holiday Buy Back Scheme
- Company Pension Scheme
- Private Medical Insurance Scheme
- Healthshield membership
- Life Assurance Scheme
- Share Purchase Plan
- High street/store discounts
- Development Opportunities
Field Sales Executive in Cardiff employer: Gleeson Homes
Contact Detail:
Gleeson Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Executive in Cardiff
✨Tip Number 1
Get to know the company inside out! Research Gleeson’s mission and values, and think about how your experience aligns with their goal of providing quality homes. This will help you stand out during interviews and show that you're genuinely passionate about what they do.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you would sell a home. Prepare a brief introduction about yourself that highlights your customer service skills and sales experience. Keep it engaging and make sure it reflects your personality!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and the role. Don’t be shy—ask them about their experiences and any tips they might have for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Make sure to follow up after applying to express your enthusiasm!
We think you need these skills to ace Field Sales Executive in Cardiff
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your genuine passion for providing a 5* customer experience in your application. We want to see how you can bring that enthusiasm to the role of Field Sales Executive!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Personable: Since this role is all about customer interaction, let your personality shine through in your written application. We’re looking for someone who is personable and well-presented, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gleeson Homes
✨Know Your Customer Service Inside Out
Since the role is all about providing a 5* customer experience, brush up on your customer service skills. Think of specific examples where you've gone above and beyond for a customer. This will show your passion and commitment to exceptional service.
✨Research Gleeson and Their Mission
Familiarise yourself with Gleeson's mission of providing quality, low-cost homes. Understanding their values and how they impact the community will help you align your answers during the interview and demonstrate your genuine interest in the company.
✨Prepare for Sales Scenarios
Be ready to discuss your sales experience and how you’ve met targets in the past. Prepare to role-play potential sales scenarios or challenges you might face in the field. This will showcase your problem-solving skills and adaptability.
✨Dress to Impress and Be Personable
First impressions matter! Dress smartly and maintain a composed demeanour throughout the interview. Remember, this role requires excellent communication skills, so be friendly and engaging to reflect the personable nature that Gleeson values.