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- Tasks: Provide top-notch customer service and support sales while hitting targets.
- Company: Join Gleeson, a company dedicated to changing lives through affordable housing.
- Benefits: Enjoy 26 days holiday, bonuses, health insurance, and discounts.
- Other info: Flexible hours, ongoing training, and great career development opportunities.
- Why this job: Be part of a mission-driven team making a real difference in people's lives.
- Qualifications: Experience in customer service or retail; passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Are you genuinely passionate about providing a 5* customer experience? If so, we have an exciting opportunity for a Field Sales Executive to join our sales team. The role is varied with the main responsibility to provide customer-centric sales advice and support whilst working towards sales targets in accordance with company sales forecasts.
The role consists of administration of the sales process, liaising with purchasers, prospective purchasers, financial advisors, solicitors, and estate agents, and attending final inspections and customer hand-overs for all the regions' sales outlets whilst maintaining an excellent customer experience. This position requires flexibility in terms of working hours and days of work, encompassing skills and responsibilities from different areas. This role is ideal for someone who thrives in different environments and challenges, with the overarching goal to support the Gleeson mission of changing lives by providing quality, low-cost homes where they are needed for the people who need them the most.
At Gleeson, we continuously support ongoing learning and development opportunities for our sales team to ensure you receive the relevant training, coaching, mentoring, and support to succeed in your role.
The Ideal Candidate:- Selling
- Follow up all marketing leads
- Achieve target sales
- Meet with clients, assess their needs and qualify
- Actively sell the Gleeson Options range of Extras
- Liaise with all interested parties (clients, solicitors, estate agents, etc.)
- Customer follow-up
- Administration
- Market research and competitor analysis
- Maintain the customer enquiry database
- Computer skills including COINS (COINS training available and ongoing)
- Contract chasing
- Housekeeping
- Maintain the high standards of the sales areas and completed plots including external and internal monitoring, reporting, snagging, and instructing.
- Experience within customer services 'Face to Face' - with or without new build experience, marketing background or retail background acceptable
- Passionate about delivering exceptional customer service
- Personable, well presented, and composed at all times
- Immaculate communication and presentation skills
- An active team player, encouraging their team and themselves to succeed
- Self-motivated, determined, and efficient
- Ability to adapt to different surroundings on a day-to-day basis
- A full driving licence
- Able to represent the Gleeson brand to the highest of standards always
- Generous holiday entitlement of 26 days per annum + bank holidays
- Discretionary Bonus Scheme
- Holiday Buy Back Scheme
- Company Pension Scheme
- Private Medical Insurance Scheme
- Healthshield membership
- Life Assurance Scheme
- Share Purchase Plan
- High street/store discounts
- Development Opportunities
Field Sales Executive in Basingstoke employer: Gleeson Homes
Contact Detail:
Gleeson Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Executive in Basingstoke
✨Tip Number 1
Get to know the company inside out! Research Gleeson’s mission and values, and think about how your experience aligns with their goals. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you would sell a home. Prepare a brief introduction that highlights your customer service skills and sales experience, and be ready to adapt it based on who you’re speaking to.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Field Sales Executive in Basingstoke
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your genuine passion for providing a 5* customer experience. We want to see how you can bring that enthusiasm into the role and make a difference for our customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Field Sales Executive role. We love seeing candidates who put in the effort!
Be Personable: Since this role is all about customer interaction, let your personality shine through in your application. We’re looking for someone who is personable and well-presented, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Gleeson Homes
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills. Since the role is all about providing a 5-star experience, be ready to share examples of how you've gone above and beyond for customers in the past. Think about specific situations where you turned a negative experience into a positive one.
✨Show Off Your Sales Savvy
Prepare to discuss your sales achievements and how you’ve met or exceeded targets before. Have some numbers ready to back up your claims. This will show that you understand the importance of sales goals and can contribute to the company's success.
✨Flexibility is Key
Since the job requires flexibility in working hours and environments, be prepared to talk about how you adapt to different situations. Share examples of times when you had to change your approach or schedule to meet customer needs or team goals.
✨Research Gleeson and the Market
Do your homework on Gleeson and the housing market. Understand their mission and values, and be ready to discuss how you can contribute to their goal of providing quality, low-cost homes. Showing that you’re informed will impress the interviewers and demonstrate your genuine interest in the role.