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- Tasks: Provide IT support and assist users with technical issues in a hybrid environment.
- Company: Global consultancy firm with a focus on innovative IT solutions.
- Benefits: Flexible working, supportive team, and opportunities for skill development.
- Why this job: Join a dedicated team and enhance your IT skills while making a difference.
- Qualifications: Experience in IT support, especially with Windows and Office 365.
- Other info: Great opportunity for career growth in a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
A global consultancy firm is seeking a 1st Line Service Desk Engineer to provide IT support in a hybrid working environment based in Nottingham.
Key responsibilities include:
- Assisting users with technical issues
- Maintaining support records for efficient service delivery
Ideal candidates will have experience in IT support, particularly with Windows and Office 365, and excellent problem-solving skills.
This position offers a supportive role within a dedicated service desk team, contributing to improving IT services across multiple locations.
1st Line IT Support Specialist | Hybrid (Nottingham) employer: Gleeds Corporate Services Ltd
Contact Detail:
Gleeds Corporate Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Specialist | Hybrid (Nottingham)
✨Tip Number 1
Network like a pro! Reach out to current employees at the consultancy firm on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should practice explaining how we’d troubleshoot issues with Windows and Office 365, as these are key skills they’re looking for.
✨Tip Number 3
Show off our problem-solving skills! During interviews, share specific examples of how we’ve tackled technical issues in the past. This will demonstrate our ability to handle the role effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace 1st Line IT Support Specialist | Hybrid (Nottingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially with Windows and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the 1st Line IT Support Specialist role and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Communication Skills: As a 1st Line Service Desk Engineer, you'll be assisting users with technical issues. Make sure your application reflects your ability to communicate clearly and effectively, as this is key to providing great support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Gleeds Corporate Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Office 365. Be ready to discuss common issues users face and how you would resolve them. This shows that you’re not just familiar with the software, but you can also troubleshoot effectively.
✨Show Off Your Problem-Solving Skills
Prepare some examples of past technical problems you've solved. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to handle pressure.
✨Understand the Company Culture
Research the consultancy firm’s values and work culture. Tailor your responses to show how you align with their mission and how you can contribute to improving IT services across multiple locations. This will make you stand out as a candidate who fits well within their team.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only helps you provide better answers but also shows that you value communication, which is key in a support role. Don’t hesitate to ask for clarification if you need it!
