At a Glance
- Tasks: Serve drinks, manage customer issues, and maintain cleanliness in a lively venue.
- Company: Award-winning venue known for hosting diverse live events in Cardiff Bay.
- Benefits: Earn £12.21ph + tips, enjoy free show tickets, and flexible evening shifts.
- Other info: Perfect for students seeking part-time work with great career growth opportunities.
- Why this job: Join a fun, inclusive team and gain experience in the vibrant events industry.
- Qualifications: Must be 18+, available weekends, and able to work under pressure.
The predicted salary is between 12 - 16 € per hour.
Important: Must be able to work weekends. Must be 18+
Established in 1994, our award-winning venues have been hosting events for over 30 years, including comedy, music, drag, podcasts, talks/Q&A & spoken word. Described by The Guardian as “enormously well-regarded”, we pride ourselves on a commitment to excellence & innovation in live events. We are committed to diversity and inclusion, and are keen to attract people of different backgrounds, perspectives and experiences. We particularly encourage applications from historically underrepresented communities for all roles. Just like our venues are designed for everyone, so is our workplace, and we work hard to create an inclusive culture for everyone.
The Glee Club Cardiff is located in Mermaid Quay, in Cardiff Bay. We have a 450 seat auditorium, where we hold our live stand up comedy shows every Thursday, Friday & Saturday evening. We also host touring comedy shows and live music, drag & spoken word during the week.
We are looking for an enthusiastic and hardworking person to join our bar and floor staff team for an average of 1 - 4 shifts a week. We are looking for someone who is available most evenings, both during the week and on weekends, including bank holidays and non‑term time. During the summer months we are quieter but shifts pick up from September through to June. We are looking for someone who is willing to be cross‑trained and will work across both departments.
Pay: £12.21ph + tips and a bonus scheme, paid 4 weekly.
Job Roles & Responsibilities:
- Dealing with certain, low level, customer issues effectively and efficiently.
- Read tickets and take correct food to correct tables efficiently (you will be required to carry a tray).
- Clean, set up and pack away furniture safely and efficiently.
- Serve drinks orders to tables (carrying trays).
- Collect empty plates and glasses from the floor during intervals and whilst serving.
- Maintain high cleanliness standards in the kitchen and wash up area.
- Complete any job requested by your manager to ensure the venue is ready to go before doors open (polishing cutlery, cleaning tables, putting out leaflets etc).
Things To Know:
- Shifts start between 5pm - 7pm and generally finish between 8.00pm-11.30pm. Shift lengths vary between 4-6 hours. Shorter 2-3 hour shifts are available for those with second jobs or university.
- We don't provide transport home but we are happy to allow you to leave at a reasonable time to get public transport if you let us know in advance.
- Due to the nature of our service model the first hour of the shift can be quite intense so an ability to work well under pressure is a must. We aim to serve all of our customers (up to 400 people) before the show starts. We then have intervals where the bar picks up again.
Perks:
- Free tickets to shows you're not working (if they are our shows).
- Shifts finish early enough to still go out afterwards.
- Productivity scheme which could mean an extra £1.50 per hour, on that shift, if targets are hit.
- Friendly, inclusive and interesting place to work.
- Short, evening shifts, perfect for anyone studying or someone looking for a part time job.
Floor Staff in Cardiff employer: Glee Cardiff
The Glee Club Cardiff is an exceptional employer, offering a vibrant and inclusive work culture that values diversity and innovation in live events. Located in the heart of Cardiff Bay, our team enjoys flexible evening shifts, competitive pay with tips, and unique perks like free tickets to shows, making it an ideal environment for those seeking meaningful part-time employment while being part of a dynamic community.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Staff in Cardiff
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout and the events we host. This will not only help you feel more confident during your shifts but also impress us during the interview.
✨Tip Number 2
Show your enthusiasm! When you apply, let us know why you’re excited about working in a lively environment like ours. A genuine passion for live events can really set you apart from other candidates.
✨Tip Number 3
Be flexible with your availability. We love team members who can work weekends and evenings, so highlight your willingness to take on shifts during busy times. It shows you’re committed and ready to jump in!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your personality and fit for our inclusive culture.
We think you need these skills to ace Floor Staff in Cardiff
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for live events shine through! We love seeing candidates who are excited about joining our team and contributing to the vibrant atmosphere at The Glee Club Cardiff.
Tailor Your Application:Make sure to customise your application to highlight relevant experience. Whether it’s customer service or working in fast-paced environments, we want to see how your skills align with the role of Floor Staff.
Be Clear About Your Availability:Since we need someone who can work evenings and weekends, be upfront about your availability in your application. This helps us understand how you fit into our schedule and ensures we can accommodate your shifts.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Glee Cardiff
✨Know the Venue
Before your interview, do a bit of research on The Glee Club Cardiff. Familiarise yourself with the types of events they host and their commitment to diversity and inclusion. This shows you’re genuinely interested and helps you connect your answers to their values.
✨Show Your Enthusiasm
As a Floor Staff member, enthusiasm is key! Be ready to express why you want to work in a lively environment like this. Share any relevant experiences that highlight your passion for customer service and working in fast-paced settings.
✨Prepare for Scenario Questions
Expect questions about how you’d handle specific situations, like dealing with customer complaints or working under pressure. Think of examples from past jobs or experiences where you successfully managed similar challenges.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready. Ask about the team culture or what a typical shift looks like. This not only shows your interest but also helps you gauge if it’s the right fit for you.
