At a Glance
- Tasks: Check in guests, manage seating, and ensure a smooth experience at our events.
- Company: Join an award-winning venue known for its vibrant live events and inclusive culture.
- Benefits: Earn £12.80ph plus tips, enjoy free show tickets, and potential bonuses.
- Other info: Dynamic environment with opportunities to meet diverse people and enjoy live entertainment.
- Why this job: Perfect part-time role for students, with short shifts and a fun atmosphere.
- Qualifications: Confident, organised, and friendly individuals aged 18+ are encouraged to apply.
Part Time Check In / Box office / Ticket office / Host
PLEASE NOTE: Ages 18+ only. Must be available to work weekends and evenings.
Established in 1994, our award-winning venues have been hosting events for over 30 years, including comedy, music, drag, podcasts, talks/Q&As & spoken word. Described by The Guardian as “enormously well-regarded”, we pride ourselves on a commitment to excellence & innovation in live events.
We are committed to diversity and inclusion, and are keen to attract people of different backgrounds, perspectives and experiences. We particularly encourage applications from historically underrepresented communities for all roles. Just like our venues are designed for everyone, so is our workplace, and we work hard to create an inclusive culture for everyone.
The Venue: The Glee Club Birmingham is one of the longest running comedy clubs in the UK. Our main room has a capacity of 400 seated / 600 standing, and is open every Thursday, Friday and Saturday for our weekly comedy nights, as well as being available to hire to some of biggest names in comedy, music, drag, cabaret and spoken word 7 days a week.
What We Are Looking For: We are looking for a confident, enthusiastic, organised and friendly person to join our team as a host / check in staff.
Pay: £12.80ph + tips and a bonus scheme, paid 4 weekly.
Job Role & Responsibilities:
- Check floor plans and ensure everyone is allocated a seat.
- Use epos (till) system to enter food and drink pre orders accurately and efficiently.
- Checking names off a list and meeting and greeting customers in a friendly manner when they arrive and assign them their allocated seats, quickly and efficiently.
- Sell tickets on the door.
- Manage any issues with seating / customer requests.
- Manage any issues with food and drink pre orders.
- Keep managers up to date with no shows, issues etc.
- File and fill out end of night paperwork correctly.
Things to know:
- Check in shifts are short. Typically 2 hr shifts, or 3 hr shifts if there are two shows on.
- We don't provide transport so please make sure you can reliably commute to and from the venue at night.
- It can be quite intense as we have to check in up to 400 people in an hour so confidence is important. (on these shows there would be someone else with you)
Perks:
- Free tickets to shows you're not working * (if they are our shows)
- Shifts finish early enough to still go out afterwards.
- Productivity scheme which could mean an extra £1.50 per hour, on that shift, if targets are hit.
- Friendly, inclusive and interesting place to work.
- Short, evening shifts, perfect for anyone studying or someone looking for a part time job.
Check In in Birmingham employer: Glee Birmingham
Join our vibrant team at The Glee Club Birmingham, one of the UK's longest-running comedy venues, where we celebrate diversity and foster an inclusive work culture. With flexible part-time shifts, competitive pay, and unique perks like free tickets to shows, this role is perfect for those seeking a rewarding experience in the lively world of live events. We prioritise employee growth and encourage applications from all backgrounds, making it an exciting place to develop your skills while enjoying the thrill of the entertainment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Check In in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Glee Birmingham and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Glee Birmingham that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Glee Birmingham.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Glee Birmingham get a sense of who you are beyond your experience!
How to prepare for a job interview at Glee Birmingham
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Glee Birmingham and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
