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- Tasks: Clean and service guest rooms, ensuring a welcoming environment.
- Company: Join the prestigious Gleddoch hotel, golf, and spa resort near Glasgow.
- Benefits: Enjoy discounted food, accommodation, spa treatments, and leisure facilities.
- Why this job: Be part of a fabulous team and create memorable experiences for guests.
- Qualifications: Previous housekeeping experience preferred but not essential; friendly attitude is key.
- Other info: Part-time role with flexible hours and opportunities for training.
The predicted salary is between 12 - 13 £ per hour.
Gleddoch, one of the most prestigious hotel, golf and spa resorts located close to Glasgow, is looking for people to join our existing fabulous team. We have been undergoing a refurbishment of our spa which will be ready to launch in the coming weeks.
The role of the Room Attendant is to perform routine duties in cleaning and servicing of guest rooms and baths under the supervision of the housekeeping supervisor. The Room Attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also be able to address guest requests and problems.
GENERAL- Enters and prepares the bedrooms for cleaning.
- Clean the bedrooms as specified within the departmental standard operating procedures.
- Replenish the guestroom and bath supplies.
- Checks and secures the bedrooms.
- To service public areas to a high quality as directed by Housekeeping Manager or Supervisor.
- Vacuum bedrooms and bathrooms floors to remove all debris including your section of the corridor and stairs and lift and check the vacuum cleaner weekly and change dust bag when necessary.
- Ensure security of guest rooms and privacy of guests.
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required.
- Bag dirty bedroom linen and prepare for collection by the linen porter.
- Assist hotel guests with any enquiry they have and ensure their queries are answered quickly.
- Inform guests of the services in the hotel.
- Build good relationships and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
- Understand and comply with all emergency procedures to ensure the quick and safe evacuation of hotel guests and staff in the event of a fire or bomb threat.
- Communicate necessary information to all hotel departments as quickly as possible.
- Report issues of maintenance to hotel maintenance for quick repair in order to ensure guests comfort and satisfaction.
- Attend any training provided by the hotel.
- Carry out any other reasonable duties asked of by the Housekeeping Supervisor.
- A great place to work
- A full uniform
- Discounted food, beverage and accommodation rates
- Discounted Spa treatments
- Discounted access to the leisure facilities
- Discounted access to the 18-hole championship golf course
THE RECRUITMENT PROCESS: If this job ticks all the boxes for you and you can deliver the high standards that are expected from a hotel such as Gleddoch please click the 'Apply Now' button. Please note that due to the amount of applications only successful candidates shall be contacted.
Job Type: Part-time
Pay: Up to £12.33 per hour
Experience: housekeeping: 1 year (preferred)
Work Location: In person
Housekeeping Room Attendant in Port Glasgow employer: Gleddoch House Hotel Resort
Contact Detail:
Gleddoch House Hotel Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Room Attendant in Port Glasgow
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Gleddoch. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeeping roles and rehearse your answers. We want you to feel confident when discussing your experience and how you can contribute to the team.
✨Tip Number 3
Dress to impress! Even though it’s a housekeeping role, showing up in smart attire can set you apart. It shows that you take the opportunity seriously and are ready to represent the hotel’s high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Room Attendant in Port Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our fabulous team at Gleddoch.
Tailor Your Application: Make sure to tailor your application to the specific role of Room Attendant. Highlight any relevant experience in housekeeping and mention how you can uphold the high standards we expect at Gleddoch. It’s all about showing us why you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Gleddoch. We can’t wait to hear from you!
How to prepare for a job interview at Gleddoch House Hotel Resort
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Housekeeping Room Attendant. Familiarise yourself with the tasks mentioned in the job description, like cleaning guest rooms and addressing guest requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves interacting with guests, be prepared to discuss how you handle customer service situations. Think of examples where you've built rapport with guests or resolved complaints. Highlighting your friendly and courteous nature will show that you're a great fit for the team.
✨Dress the Part
Even though the job is about housekeeping, it's important to present yourself well for the interview. Wear smart, clean attire that reflects the professionalism of the hotel industry. This shows respect for the position and gives a positive first impression.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Room Attendant. This not only shows your interest in the role but also helps you gauge if the workplace is the right fit for you.