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- Tasks: Help organisations connect with Glean's AI-powered platform and boost their productivity.
- Company: Join Glean, a cutting-edge AI knowledge management platform founded in 2019.
- Benefits: Enjoy a competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Be a trusted advisor and guide companies on their Generative AI journeys.
- Qualifications: Bachelor's degree in a relevant field and 5+ years in enterprise software pre-sales.
- Other info: Diverse and inclusive workplace committed to attracting talent from all backgrounds.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Join to apply for the Solutions Engineer role at Glean
Join to apply for the Solutions Engineer role at Glean
About Glean
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
About Glean
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way – an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
About The Role
The Solution Engineer role sits within the GTM organisation within the EMEA region; making you a trusted technical advisor of the local sales team, our partners, and our customers. You will work on many exciting projects with some of the most future-forward organisations; helping to guide the beginning of their Generative AI journeys.
At Glean, our Solution Engineers work with our customers to help them connect Glean to their most important decision-making platforms. These platforms include Microsoft 365, Google Workspace, Jira, Confluence, Slack, GitHub, Zendesk, and everything in between! As an SE, you will work closely with our local Account Executives (AEs) and will be responsible for the technical success and delivery of our sales opportunities.
You Will
- Performing interactive demonstrations of the Glean platform to prospective customers.
- Educating the technical teams of our prospective customers on the architecture of the Glean platform. Specifically, articulating the “how” of how our solution works in the context of the customer landscape.
- Scoping and executing sponsored pilot and Proof of Value (PoV) exercises to ensure the technical requirements and business objectives that the Glean solution provides are validated.
- Educating and training our customers and partners on our product to ensure that they are set up for success.
- Presenting at company sponsored events such as Google Cloud Next and AWS re:invent.
- Liaising with Glean product managers and engineers to investigate issues, raise feature requests, and understand our future roadmap.
About You
- You will have a bachelor\’s degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience).
- At least 5+ years experience in enterprise software pre-sales and have used value-based discovery frameworks.
- You possess excellent analytical and problem-solving skills with the ability to handle complex technical challenges.
- You are able to explain complex technical concepts in layman’s terms to help educate and train our customers, prospects, and partners.
- You are comfortable presenting, both virtually and in-person,
- Familiarity with cloud infrastructure (IaaS) platforms such as GCP, AWS, and Azure.
- Familiarity with identity services and Single Sign-On (SSO) providers such as Azure/Entra ID, Okta, and protocols such as SAML, SCIM, and OIDC.
- Familiarity with APIs including sending and receiving data from API endpoints, and how to troubleshoot issues
- Familiarity with security concepts and tools, e.g. Firewalls, VPNs, SSL/TLS, DLP, WAFs, and proxies.
Location: London (The role is remote)
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We\’re committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Engineering and Information Technology
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Industries
Software Development
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Solutions Engineer- EMEA employer: Glean
Contact Detail:
Glean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer- EMEA
✨Tip Number 1
Network like a pro! Reach out to current employees at Glean on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those technical questions! Brush up on your knowledge of cloud infrastructure and APIs, as these are key areas for the Solutions Engineer role. Practice explaining complex concepts in simple terms – it’ll impress the interviewers!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss past challenges you’ve faced and how you tackled them. Use real examples that highlight your analytical abilities and technical expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on new openings and updates directly from Glean!
We think you need these skills to ace Solutions Engineer- EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Solutions Engineer role. Highlight relevant experience, especially in enterprise software pre-sales and technical problem-solving. We want to see how your skills align with what we do at Glean!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Glean and how you can contribute to our mission. Be genuine and let your personality come through – we love authenticity!
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise, especially with cloud platforms and APIs. We’re looking for someone who can explain complex concepts simply, so give us examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Glean team!
How to prepare for a job interview at Glean
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to be well-versed in the technical aspects of Glean's platform. Brush up on how it integrates with tools like Google Drive and Slack, and be ready to explain these concepts in simple terms. This will show your potential employer that you can communicate effectively with both technical and non-technical teams.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex technical challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical skills and ability to think on your feet, which are crucial for this role.
✨Practice Your Presentation Skills
Since you'll be presenting to customers and partners, practice delivering engaging demonstrations of the Glean platform. Consider doing mock presentations with friends or colleagues to get comfortable. Focus on clarity and enthusiasm to keep your audience engaged and interested.
✨Understand the Customer Landscape
Research the types of organisations Glean works with and their common pain points. Be prepared to discuss how Glean can address these issues during your interview. This shows that you're not just technically savvy but also understand the business side of things, making you a valuable asset to the team.
