At a Glance
- Tasks: Guide customers on their Generative AI journeys and connect Glean to key decision-making platforms.
- Company: Join a forward-thinking tech company that values innovation and collaboration.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to present at major tech events.
- Why this job: Be a trusted advisor and make a real impact in the tech landscape.
- Qualifications: 5+ years in enterprise software pre-sales and strong technical skills required.
The predicted salary is between 63000 - 77000 £ per year.
The Solution Engineer role sits within the GTM organisation within the UK&I region, making you a trusted technical advisor to the local sales team, our partners, and our customers. You will work on many exciting projects with some of the most future-forward organizations, helping to guide the beginning of their Generative AI journeys.
This role has a strong technical skillset and not a classic SE profile. At Glean, our Solution Engineers work with our customers to help them connect Glean to their most important decision-making platforms. These platforms include Microsoft 365, Google Workspace, Jira, Confluence, Slack, GitHub, Zendesk, and everything in between!
As an SE, you will work closely with our local Account Executives (AEs) and will be responsible for the technical success and delivery of our sales opportunities:
- Performing interactive demonstrations of the Glean platform to prospective customers.
- Educating the technical teams of our prospective customers on the architecture of the Glean platform, specifically articulating the 'how' of how our solution works in the context of the customer landscape.
- Scoping and executing sponsored pilot and Proof of Value (PoV) exercises to ensure the technical requirements and business objectives that the Glean solution provides are validated.
- Educating and training our customers and partners on our product to ensure that they are set up for success.
- Presenting at company-sponsored events such as Google Cloud Next and AWS re:Invent.
- Liaising with Glean product managers and engineers to investigate issues, raise feature requests, and understand our future roadmap.
You possess excellent analytical and problem-solving skills with the ability to handle complex technical challenges:
- Familiarity with cloud infrastructure (IaaS) platforms such as GCP, AWS, and Azure.
- Familiarity with identity services and Single Sign-On (SSO) providers such as Azure/Entra ID, Okta, and protocols such as SAML, SCIM, and OIDC.
- You are able to explain complex technical concepts in layman's terms to help educate and train our customers, prospects, and partners.
- Familiarity with security concepts and tools, e.g. Firewalls, VPNs, SSL/TLS, DLP, WAFs, and proxies.
- You are comfortable presenting, both virtually and in person.
- You will have a bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience).
- Familiarity with APIs, including sending and receiving data from API endpoints, and how to troubleshoot issues.
- At least 5+ years of experience in enterprise software pre-sales and have used value-based discovery frameworks.
Solutions Engineer (United Kingdom) in London employer: Glean
Glean is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Greater London. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, empowering our team to excel in their careers while driving innovation in the SaaS industry. Join us to be part of a collaborative environment where your contributions are valued, and you can make a meaningful impact on major enterprise accounts.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer (United Kingdom) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Glean or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Glean.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Glean.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Glean that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solutions Engineer (United Kingdom) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Glean.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Glean and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Glean
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Glean uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
