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For Companies At a Glance
- Tasks: Transform how departments work with AI, engaging with executives and driving tangible outcomes.
- Company: Join Glean, a leading Work AI platform redefining enterprise productivity.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic remote role with a focus on collaboration and customer engagement.
- Why this job: Shape the future of work and empower teams with innovative AI solutions.
- Qualifications: 2 years of experience, strong problem-solving skills, and excellent communication.
The predicted salary is between 60000 - 80000 £ per year.
About Glean
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search, an AI Assistant, and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
Recognized by Fast Company as one of the World’s Most Innovative Companies, by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch, Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role
Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.
You will:
- Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap.
- Deeply comprehend Glean's suite of products ensuring the ability to best help customers get the most out of the Glean platform.
- Conduct use case discovery workshops and turn those use cases into tangible outcomes.
- Collaborate internally with Product and R&D to help shape Glean's product roadmap based on the voice of our users.
- Proactively identify opportunities to expand Glean's deployment and enhance customer engagement.
About you:
- 2 years of professional experience.
- Hungry, curious, and consultative mindset.
- Strong problem-solving skills with the ability to adapt to different users and scenarios.
- Proven understanding and ability to write complex prompts.
- Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions.
- Excellent communication skills to effectively interact with multiple stakeholder groups.
- Product sense and ability to drive a product's full potential capabilities.
Good to have:
- Customer presence: ability to work with any level from individual contributors to CEOs.
- Prior experience in consultative roles, solutions engineering, support, or product management.
Location: London, United Kingdom. This role is remote.
AI Outcomes Manager, London employer: Glean
Contact Detail:
Glean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Outcomes Manager, London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing Glean’s offerings inside out will help you impress during those crucial conversations.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've tackled challenges in the past, especially in consultative roles. This is key for the AI Outcomes Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace AI Outcomes Manager, London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you really understand Glean and what we do. Dive into our products and think about how your skills can help transform businesses into AI-native enterprises. This will show us you're genuinely interested!
Tailor Your Application: Don’t just send a generic application! Make it personal by highlighting your relevant experience and how it aligns with the AI Outcomes Manager role. We want to see how you can bring value to our team, so be specific!
Show Off Your Communication Skills: Since this role involves engaging with various stakeholders, make sure your application reflects your communication prowess. Use clear and concise language, and don’t shy away from showcasing your problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Glean
✨Know Glean Inside Out
Before your interview, make sure you thoroughly understand Glean's products and how they transform businesses. Familiarise yourself with their AI capabilities and think about how you can help customers leverage these tools effectively.
✨Showcase Your Consultative Skills
Prepare to discuss your previous experiences in consultative roles. Think of specific examples where you've successfully engaged with clients or stakeholders, and be ready to explain how you identified their needs and provided tailored solutions.
✨Master the Art of Prompting
Since the role requires a strong ability to write complex prompts, practice crafting prompts that could be used in various scenarios. Be ready to demonstrate your understanding of how different user types might interact with AI and how to optimise their experience.
✨Communicate Effectively
Excellent communication is key for this role. Prepare to articulate your thoughts clearly and concisely, especially when discussing technical concepts. Practice explaining complex ideas in simple terms, as you'll need to engage with both technical and non-technical stakeholders.