Deputy General Manager, O2 Academy Leeds

Deputy General Manager, O2 Academy Leeds

Leeds Full-Time 30000 - 40000 £ / year (est.) No working from home possible
GLC Live at 20 Monroe

At a Glance

  • Tasks: Oversee venue operations, manage events, and lead a dynamic team at O2 Academy Leeds.
  • Company: Join the UK's leading live music and entertainment venue operator, Academy Music Group.
  • Benefits: Work in an exciting environment with opportunities for personal and professional growth.
  • Other info: Flexible hours required; this role is demanding but rewarding in a lively atmosphere.
  • Why this job: Be part of the vibrant entertainment industry and create unforgettable experiences for audiences.
  • Qualifications: Experience in live entertainment or venue management, strong leadership, and excellent communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Venue: O2 Academy Leeds

Company: Academy Music Group

Location: Leeds

Reports to: General manager

Working hours: Full-time

Role

The deputy general manager is a senior position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Leeds and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.

Our team

The deputy general manager is an integral role at O2 Academy Leeds, one of the most prestigious and iconic venues in the city, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.

About you

  • Successful background in the live entertainment industry or venue management
  • Experience of working as a manager or in an operational role
  • Proven track record in managing live performances and events
  • Knowledge of health and safety regulations and licensing
  • Excellent communication and diplomacy skills
  • Proficient in Microsoft Office packages
  • Understanding of booking and promotion of live events
  • Good control of operating costs and budgeting
  • Self-motivated and results driven

What we need

  • Personal licence holder
  • First-class client and customer service
  • Demonstrable leadership and motivation of others
  • Passionate and enthusiastic for the live events industry
  • Flexibility to work irregular hours (weekends/evenings/public holidays)
  • Willingness to build positive working relationships
  • A proactive organiser in problem-solving who can negotiate solutions

What you’ll be doing

  • Deputise for the general manager in overseeing all venue operations and departments
  • Duty manage events and programming to the highest standard
  • Work collaboratively with the venue team, local authority and Company head office
  • Act as a point of contact and venue liaison for all contracted events and touring parties
  • Maximise the events diary with the general manager
  • Maintain first-rate relationships with clients and partners
  • Support the general manager in forecasting and budgeting
  • Track and review cost estimates and expenses
  • Contribute to the Company business objectives and commercial targets
  • Liaise with outsourced contractors and service providers
  • Ensure all paperwork and reporting is completed and professionally retained
  • Assist the general manager in all licencing administration and risk assessment
  • Adhere to all existing and new health and safety legislation
  • Comply with all Company guidelines and working practices
  • Ensure the venue is maintained to the highest standards
  • Communicate any building or department issues to the general manager
  • Line management and training of team members as required
  • To publicly represent the venue and Company in a professional manner

Equal opportunities

We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Reality check

While this is a great opportunity in an exciting industry, this is not just a chance to see shows for free! The role is not your ordinary nine-to-five and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role.

Our company

Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: 27th July 2026. We reserve the right to close applications at any time.

Deputy General Manager, O2 Academy Leeds employer: GLC Live at 20 Monroe

At Academy Music Group, we pride ourselves on being a leading employer in the live entertainment industry, offering a vibrant work culture at the iconic O2 Academy Leeds. Our commitment to inclusivity and employee development ensures that you will thrive in a supportive environment, with opportunities for personal and professional growth while delivering unforgettable experiences to our diverse audience. Join us and be part of a passionate team dedicated to excellence in live events, where your contributions truly matter.

GLC Live at 20 Monroe

Contact Details:

GLC Live at 20 Monroe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy General Manager, O2 Academy Leeds

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We think you need these skills to ace Deputy General Manager, O2 Academy Leeds

Venue Management
Live Event Management
Health and Safety Regulations
Client and Customer Service
Leadership Skills
Team Motivation
Budgeting and Cost Control

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

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Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about GLC Live at 20 Monroe and how your skills can contribute to our team's success. We're after that genuine connection!

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How to prepare for a job interview at GLC Live at 20 Monroe

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!