At a Glance
- Tasks: Manage e-commerce projects, build client relationships, and ensure smooth delivery.
- Company: Join Glaze Digital, a Shopify-focused agency with a remote, collaborative culture.
- Benefits: Competitive salary, fully remote work, and genuine ownership in a small team.
- Other info: Work with diverse clients and enjoy a dynamic, fast-paced environment.
- Why this job: Make a real impact on exciting e-commerce projects while developing your project management skills.
- Qualifications: 2-4 years of project management experience and understanding of e-commerce.
The predicted salary is between 30000 - 40000 £ per year.
Location: Remote (UK-based)
Salary: £30,000 – £40,000
Type: Full-time, Permanent
About Glaze Digital
We are a Shopify-focused agency specialising in CRO (Conversion Rate Optimisation) and retention marketing. We work with e-commerce brands to improve their stores, increase conversions, and build customer loyalty. Our clients range from growing DTC brands to established retailers. We are a small, remote team that values clarity, quality work, and getting things done without unnecessary faff.
The Role
We are looking for a Project Manager to take ownership of our day-to-day client delivery. You will be the main point of contact for our clients, managing projects from brief through to completion, and working closely with our design and development team to keep everything running smoothly. This isn’t a coordination role; you will have real ownership. That means managing client relationships, quoting for work, making decisions on scope and scheduling, and being accountable for delivery.
What You’ll Do
- Own client relationships day-to-day: regular updates, managing expectations, handling the tricky conversations
- Onboard new clients and get projects set up properly from the start
- Quote for smaller pieces of work and manage scope discussions
- Schedule and prioritise work across the design and development team
- Manage the team’s workload, capacity, and priorities
- Keep projects on track and flag issues before they become problems
- Report back to clients with meaningful updates (not just status for the sake of it)
What We’re Looking For
Essential:
- 2-4 years of project management experience in a digital or web agency
- Experience managing multiple clients and projects at the same time
- Direct client communication experience; you’ve had the difficult conversations, not just observed them
- Understanding of Shopify and how e-commerce works (you don’t need to be a developer, but you need to understand the platform)
- Comfortable with commercial conversations, quoting, scoping, pushing back on scope creep
- Experience actually managing people, not just coordinating with them
Nice to have:
- Background in e-commerce or Shopify agencies specifically
- Understanding of CRO and conversion optimisation
- Experience with Notion, Slack, and Basecamp
Tools We Use
Notion, Slack, Google Workspace, Basecamp, Shopify.
What We Offer
- £30,000 – £40,000 depending on experience
- Fully remote working
- A small team where you’ll have genuine ownership and impact
- Interesting e-commerce clients across different sectors
This Role Probably Isn’t For You If...
- You’ve only worked in-house or client-side; agency life is a different pace
- You prefer to work on one project at a time; you’ll be juggling several
- You need close supervision; we want someone who can run with things
- You’re uncomfortable having direct conversations with clients about money, scope, or timelines.
How to Apply
Send us:
- Your CV
- A short note (a few sentences is fine) explaining why you’re interested and what makes you a good fit
No need for a formal cover letter. We’re more interested in how you think and communicate than perfect formatting.
Ecommerce Project Manager in Belfast employer: Glaze Digital - Shopify Agency
At Glaze Digital, we pride ourselves on being an excellent employer by fostering a remote work culture that values clarity, quality, and genuine ownership. As an Ecommerce Project Manager, you'll have the opportunity to make a significant impact while working with diverse e-commerce clients, all within a supportive small team environment that encourages professional growth and meaningful client relationships.
Contact Details:
Glaze Digital - Shopify Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Project Manager in Belfast
✨Tip Number 1
Get to know the company inside out! Research Glaze Digital, their clients, and their projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to discuss your project management experience and how it aligns with the role. Highlight your ability to manage client relationships and handle tricky conversations – that's what they'll want to hear!
✨Tip Number 3
Show off your understanding of e-commerce and Shopify. If you've got any relevant examples or success stories, share them! It’ll demonstrate that you know the ins and outs of the industry and can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team at Glaze Digital.
We think you need these skills to ace Ecommerce Project Manager in Belfast
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our team.
Tailor Your CV:Make sure your CV highlights your project management experience, especially in digital or web agencies. Focus on your client communication skills and any relevant e-commerce knowledge, as these are key for us.
Keep It Concise:We appreciate clarity and brevity. When you write your short note explaining your interest, get straight to the point. A few sentences about why you’re a good fit will do just fine!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands quickly. We can’t wait to hear from you!
How to prepare for a job interview at Glaze Digital - Shopify Agency
✨Know Your Stuff
Make sure you understand the ins and outs of Shopify and e-commerce. Brush up on your knowledge of conversion rate optimisation (CRO) as well. Being able to speak confidently about these topics will show that you're not just a project manager, but someone who truly gets the industry.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've managed multiple clients and projects simultaneously. Highlight any tricky conversations you've had with clients and how you navigated them. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Be Ready for Commercial Conversations
Since this role involves quoting and scoping, be prepared to discuss your approach to these tasks. Think about how you would handle scope creep or push back on unrealistic timelines. Showing that you can manage these discussions will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. Ask about their current projects, team dynamics, or how they measure success in client relationships. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
