Clinical Compliance & Improvement Associate in Stevenage

You will join the Clinical Compliance & Improvement (CCI) team to support clinical compliance, early issue detection and continuous improvement across Development Operations. You will work with colleagues in clinical teams, quality, and operations to gather data, perform compliance monitoring activities, and help deliver practical solutions. We value clear thinking, attention to detail, a collaborative mindset, and curiosity. This role offers strong learning and development, real influence on how trials are run, and the chance to help ensure patient safety and data integrity as we unite science, technology and talent to get ahead of disease together.

Responsibilities

• Support compliance monitoring activities to detect trends, signals and emerging operational risks across assigned clinical teams.
• Help carry out compliance checks, management monitoring and follow-up activities to confirm corrective actions are effective.
• Collect, analyze and present compliance data and insights to inform improvement plans and priorities.
• Assist with issue governance activities including logging, tracking, escalation and communication of actions and outcomes.
• Support inspection and audit readiness activities by preparing documentation, responses and evidence as required.
• Contribute to continuous improvement projects, including data collection, root cause analysis and small project management tasks.

Qualifications

• Degree in a life science, pharmacy, nursing, clinical research or related discipline, or equivalent experience.
• 1–5 years’ experience in clinical operations, quality, compliance, or a related function.
• Practical knowledge of Good Clinical Practice (GCP) and clinical trial conduct.
• Experience working with data to identify trends, signals or process gaps.
• Good written and verbal communication skills in English.
• Able to work in a hybrid model with regular time in the local R&D office.

Plus If you have the following characteristics, it would be a plus

• Experience supporting regulatory inspections or internal audits.
• Familiarity with clinical quality systems, issue management tools, or study oversight processes.
• Experience with root cause analysis and implementing corrective and preventive actions.
• Comfort working across multiple teams and stakeholders in a matrix environment.
• Proficiency with data analysis tools (Excel, Power BI, Artificial Intelligence, visualization tools), and clear reporting skills.
• Familiarity with clinical systems such as Veeva.
• Prior experience in a pharmaceutical or contract research environment.

What you will bring

• Attention to detail and a disciplined approach to documentation and follow-up.
• A problem-solving mindset that looks for practical and sustainable solutions.
• Strong interpersonal skills to build working relationships across clinical, quality and operational partners.
• Integrity and a focus on patient safety and data integrity.
• Willingness to learn, adapt and take on new responsibilities to grow your career.

What we offer:

• Performance with Choice – flexibility in working mode (hybrid working model 2/3 days per week in the office), flexible working hours.
• Established job in an international, well-known pharmaceutical company.
• Opportunity to work in professional team plays crucial role in maintaining GSK portfolio on the markets.
• Opportunity to work within GSK standards and documentation applied globally.
• Wide range of benefits (Medical Plan, Life Insurance, Employee Retirement Program, Sport and recreation cards, Recreation allowance, annual bonus).
• Supportive & friendly working environment.

We’re looking for someone who thrives in a collaborative environment, is passionate about delivering results, and is eager to make a difference. If this sounds like you, we’d love to hear from you!