At a Glance
- Tasks: Support quality in production, resolve issues, and mentor staff on GMP practices.
- Company: GSK is a global biopharma leader focused on improving health through science and technology.
- Benefits: Enjoy an agile working culture with opportunities for growth and well-being support.
- Why this job: Join a mission-driven team making a real impact on global health while developing your skills.
- Qualifications: A levels in Science and Maths; experience in pharma quality roles preferred.
- Other info: GSK values diversity and encourages applicants from all backgrounds.
The predicted salary is between 36000 - 60000 Β£ per year.
Site Name: UK β West Sussex β Worthing
Posted Date: Jul 4 2025
Shift Operational Quality Advisor
Closing Date for Applications: 25th July (COB)
The job holder will be the first line of contact for operational quality advice and support for Production and other site areas.
The role will drive for early detection and help prevent potential quality issues.
The Shift Operational Quality role is responsible for driving adoption and embedding of RCA/CAPA processes.
As a member of the Site Quality team, the job holder will be accountable for advising, coaching and mentoring site staff on all relevant aspects of cGMP.
Working alongside and supporting the Batch Release teams as required.
In this role you will
- Provide Quality oversight in real time for operational, QC and Warehouse operations, with a focus on issue resolution, inspection readiness & deviation investigation.
- Real time review of incidents, issues and events to determine the correct incident categorisation, investigation and Quality approval for Manufacturing and Packaging departments.
- Use GPS process tools such as GEMBA / Process Confirmation / 5S techniques to review and identify weaknesses and recommend improvements within Quality, Manufacturing and Packaging processes.
- Support training activities of Production personnel for items such as GMP or other Quality related site mandated training as well as providing mentoring and coaching of production operators, supervisors, engineering craftsmen together with technical colleagues in all relevant aspects of GMP.
- Review and approve documents as the Quality representative such as SOPs and technical reports. Support Validation document review and understand the impacts of change control in the area.
- Review and verdict documents for bulk and intermediate product release, together with review of packaging documents, whilst maintaining an efficient service in line with customer demands for the release of manufactured batches as required.
Why you?
Qualifications & Skills:
We are looking for professionals with these required skills to achieve our goals:
- A levels or equivalent in Science and Maths.
- Experience in a pharmaceutical manufacturing organisation.
- Experience in a Quality or Operational role.
- Good organisation and attention to detail, ability to function in an atmosphere of constant change with detailed accuracy.
- Excellent communications and interpersonal skills at all levels both written and verbal. Good computer skills.
- Knowledge of deviation management and regulatory requirements.
Preferred Qualifications & Skills:
If you have the following characteristics, it would be a plus:
- Preferred Qualifications include a basic degree supplemented by substantial on-job or job-related experience.
- Understanding and ability to demonstrate use of continuous improvement techniques.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose β to unite science, technology and talent to get ahead of disease together β so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns β as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, itβs also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves β feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on UKRecruitment.Adjustments@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.
Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK\βs commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSKβs compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/
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Shift Operational Quality Advisor (Orals)-2 employer: GlaxoSmithKline
Contact Detail:
GlaxoSmithKline Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Shift Operational Quality Advisor (Orals)-2
β¨Tip Number 1
Familiarise yourself with cGMP regulations and the specific quality processes used in pharmaceutical manufacturing. This knowledge will not only help you understand the role better but also demonstrate your commitment to quality during any discussions.
β¨Tip Number 2
Network with professionals already working in quality roles within the pharmaceutical industry. Engaging with them can provide insights into the day-to-day responsibilities and challenges of the Shift Operational Quality Advisor position, which can be invaluable during interviews.
β¨Tip Number 3
Prepare to discuss real-life examples of how you've handled quality issues or implemented continuous improvement techniques in previous roles. This will showcase your problem-solving skills and ability to drive quality initiatives effectively.
β¨Tip Number 4
Stay updated on the latest trends and technologies in the pharmaceutical industry, particularly those related to quality assurance and operational excellence. Being knowledgeable about current advancements can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Shift Operational Quality Advisor (Orals)-2
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in pharmaceutical manufacturing and quality roles. Emphasise your skills in cGMP, deviation management, and any continuous improvement techniques you've used.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about the role of Shift Operational Quality Advisor. Mention specific experiences that demonstrate your ability to provide quality oversight and support training activities.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that showcase your interpersonal skills. Discuss how you've effectively communicated with team members at various levels in previous positions.
Showcase Problem-Solving Abilities: Detail instances where you've successfully resolved quality issues or improved processes. Use specific examples to illustrate your analytical skills and your ability to function in a constantly changing environment.
How to prepare for a job interview at GlaxoSmithKline
β¨Understand cGMP Principles
Make sure you have a solid grasp of current Good Manufacturing Practices (cGMP). Be prepared to discuss how these principles apply to the role and provide examples from your past experience where you ensured compliance.
β¨Showcase Problem-Solving Skills
Since the role involves real-time issue resolution, think of specific instances where you've successfully identified and resolved quality issues. Highlight your analytical skills and how you approach problem-solving in a fast-paced environment.
β¨Familiarise with Quality Tools
Brush up on your knowledge of GPS process tools like GEMBA, Process Confirmation, and 5S techniques. Be ready to explain how you've used these tools in previous roles to improve processes or resolve quality concerns.
β¨Prepare for Behavioural Questions
Expect questions that assess your communication and interpersonal skills. Prepare examples that demonstrate your ability to mentor and coach others, as well as how you handle feedback and work collaboratively within a team.