Ops/SRE Principle Engineer

Overview

Site Name: UK – London – New Oxford Street

Posted Date: Sep 24 2025

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centered on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.

Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

The Principal Engineer of Connectivity Service Management is a senior technical leader responsible for ensuring the stability, performance, and security of GSK’s global network infrastructure. This role involves leading complex network projects, providing expert-level troubleshooting, and guiding the Network Operations team in best practices and advanced network solutions.

In this role you will

• Serve as the technical authority for network operations, providing guidance on complex network issues and solutions.
• Support and provide feedback in the design, implementation, and maintenance of high-performance, resilient network infrastructures.
• Mentor and develop network engineers, fostering a culture of continuous learning and technical excellence.
• Oversee the day-to-day operations of GSK’s global network, ensuring optimal performance and availability.
• Conduct advanced troubleshooting and root cause analysis of network incidents and problems.
• Aid in the continual improvement of network management and monitoring tools to ensure proactive identification and resolution of issues.
• Maintain robust network security measures to protect against threats and vulnerabilities.
• Ensure network operations comply with relevant security policies, standards, and regulatory requirements.
• Conduct regular security assessments, audits, and penetration tests, addressing any identified risks.
• Stay current with emerging network technologies and industry trends, recommending and implementing innovative solutions.
• Drive continuous improvement initiatives to enhance network performance, reliability, and security.
• Develop and enforce network policies, procedures, and best practices.
• Manage relationships with network service providers, hardware vendors, and other external partners.
• Collaborate with business units, IT teams, and stakeholders to understand and meet network requirements.
• Communicate network performance, issues, and initiatives to stakeholders at various levels of the organization.

Why you?

Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Significant experience in network engineering and operations, with a number of years in a senior or lead role.
• Knowledge of network infrastructure, protocols, and technologies, including Cisco, Juniper, Palo Alto, and others.
• Experience in network security principles and practices.
• Experience with network design, implementation, and troubleshooting.

Preferred Qualifications & Skills:

If you have the following characteristics, it would be a plus:

• Master’s degree in computer science, Information Technology, or a related field.
• Experience in the pharmaceutical industry, with a solid understanding of its technological trends.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Passionate about enhancing the customer experience.
• Experienced in initiating and delivering large-scale operational programs.
• Skilled in operating systems and database administration.
• Proficient in agile delivery methodologies.
• Experienced in the DevOps operational model.

Closing Date for Applications: Wednesday 8th October 2025 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

During the course of your application, you may be requested to provide voluntary information for monitoring equality and diversity policies. Your information will be treated as confidential and will not be used in the selection process. If you require a reasonable adjustment to the application process, please contact 0808 234 4391.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, contact us on UKRecruitment.Adjustments@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. We have created a UK Recruitment FAQ guide. Click the link in the Careers Section where you will find answers to questions we receive.

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