Incoming Materials Quality LES Business Change Director

You will be responsible for leading a program team to transform the current state Incoming material testing and data management processes into a new standardized approach across the GSC supply chains. This hands‑on role includes matrix team management as well as strategic project engagements. The role requires As‑Is business process and data analysis to define the future state operating model for Incoming Material testing. Goals include rationalising existing catalogues into clear global standards, leveraging pharmacopeial standards to minimise custom testing requirements and defining the operating model around ongoing business as usual updates to Incoming materials used through the company.

You will work closely with the Incoming Materials Quality Operational teams, Quality, Strategic Product Quality and Quality Systems and Data teams to ensure the Incoming material requirements are clearly designed, ready for the Laboratory Execution teams to implement and deploy across GSC.

Responsibilities

• Lead the Incoming Materials program team – a matrix team – to deliver the strategy and execution plan for the transformation.
• Define and detail the GSC Incoming Material standards and strategy leveraging best practices on harmonised data standards and common testing methods based on Pharmacopeial standards.
• Work closely with ERP Master data management and LES design teams to ensure clear requirements and catalogues are defined and built ready for implementation phases.
• Define a roll‑out methodology for the new processes and standards that can accelerate delivery across the GSC sites.
• Translate the roll‑out methodology into detailed implementation plans with the LES program teams for impacted sites.
• Develop training and communication deliverables to manage the transition from the current state into the future state design.
• Define the future state Business As Usual (BAU) data and test method update processes, including change request processes and governance model.
• Ensure consistent and harmonised Master data structures in QC platforms are maintained across systems and sites in alignment with Data Integrity and Regulatory requirements.

Qualifications

• Degree in a Science, Computer Science, Chemistry or a related discipline.
• Expert user of one or more laboratory applications, e.g. chromatography data systems such as Empower and laboratory information management systems such as Labware or LabVantage.
• Significant experience in pharmaceutical laboratory testing activities, analytical methods and instrumentation.
• Experience working with Pharmacopeial standards.
• Experience in data management, data governance and reporting/analytics.
• Ability to create a healthy, engaged and inclusive working environment over time.
• Organise, manage and direct a complex variety of activities, people and tasks at multiple global sites, prioritising conflicting demands in a measured, business‑focused way.
• Collaborate and form strong partnerships within teams and across stakeholders/customers to achieve business goals and objectives.
• Analyse complex data/information/scenarios and make rational, risk‑based decisions communicated and escalated clearly and confidently.
• Excellent interpersonal skills, including the ability to work across the organisation and influence at all levels.
• Excellent consultative, listening, communication and analytical skills.
• Must be flexible, adaptable and a strong team player.
• Negotiation and conflict resolution skills.
• Technical breadth to build integrated programme plans.
• Strong knowledge of GPS desirable.
• Business and technical expertise in pharmaceutical computer systems delivery, understanding links and risks between business, technical, operational and support aspects of project delivery.
• Experience with data management, standards and governance.
• Experience and knowledge of programme and system life cycles, able to plan effectively to deliver sustainable business change programmes.
• Breadth in quality systems principles and practical application of QMS and Regulatory submission filings in multiple complex markets.
• Ability to motivate highly skilled and trained individuals.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.