Global Congress Manager – Specialty Care

Location: GSK HQ, London (Earnshaw Street HQ, WC1A)

Reports to: Global Congress Director, Specialty Care

Travel: International travel required

Role Summary

GSK has bold commercial ambitions for the future. By 2031, we aim to deliver £38 billion in annual sales – building from existing strong performance momentum which will significantly increase the positive impact we can have on the health of billions of patients around the world. Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. Our portfolio is made up of vaccines, specialty medicines and general medicines.

The Global Congress Manager for Specialty Care plays a critical role in shaping and delivering GSK’s presence at global medical congresses. This is a senior-level role that connects strategic objectives with execution, working in close partnership with Global Product Strategy (GPS), Global Business Units, Local Operating Companies (LOCs), and external vendors. This position requires deep congress expertise, project management excellence, and the ability to lead cross-functional teams to deliver impactful, compliant, and on-brand congress experiences aligned with GSK’s specialty care priorities.

Key Responsibilities

• Congress Strategy & Planning: Serve as the executional lead for global Specialty Care congresses in alignment with commercial and medical objectives. Provide guidance on how congress participation can meet strategic business goals. Collaborate on annual selection of strategic congresses with Sci Comms leaders.
• Project & Vendor Management: Lead end-to-end planning and execution of GSK’s presence at global congresses, including exhibits, symposia, meetings, sponsorship activation and booth staff training. Manage vendor relationships, including contract negotiation, deliverables, and performance oversight. Oversee logistical planning with agencies (e.g., housing, registration, association relationships).
• Execution Excellence & Compliance: Ensure all congress activities are delivered in compliance with GSK SOPs, EFPIA, and Scientific Engagement principles. Manage internal processes including but not limited to: content approval, due diligence, TOV reporting, documentation, risk mitigation planning/escalation, cross functional consultation with legal and metrics. Maintain detailed congress master files and contribute to quarterly compliance reviews.
• Cross-Functional Leadership: Facilitate cross-functional congress planning meetings (monthly/bi-weekly/weekly) with internal stakeholders. Coordinate booth content, design, training, and onsite logistics in collaboration with Medical and Commercial teams. Act as liaison with congress organizers and scientific associations.
• Innovation & Continuous Improvement: Introduce creative, sustainable, and cost-effective solutions to enhance congress impact. Align congress presence with broader omnichannel strategies.
• Reporting & Deliverables: Lead development of congress briefs, SteerCo presentations, and post-congress AARs. Drive delivery of objectives, booth designs, training content, and legal FAQ submissions. Setting and reporting on KPIs to demonstrate alignment between objectives and delivery.

Basic Qualifications

• Degree in Marketing, Business, Medical, Communications, or equivalent experience.
• Hands-on and proven end to end congress/convention planning experience and budget management from the pharmaceutical Industry.
• Knowledge of pharmaceutical marketing strategies and compliance standards.
• Strong project management and cross-functional leadership skills.
• Comfortable working in a global matrix environment with international travel.
• Excellent organizational skills with the ability to prioritize effectively in a fast-paced environment.
• Fluent in English (spoken and written).

Preferred Qualifications

• Strong influencing and stakeholder engagement skills.
• Experience in Specialty Care or rare diseases is highly advantageous.
• Collaborative mindset with excellent verbal, written, and presentation abilities.
• Experience with vendor negotiations and external partnerships.
• Demonstrated customer focus, integrity and relationship building skills, consensus building skills.

Closing Date for Applications: 26th June 2025 (EOD)

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive.

We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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