Documentation Lead

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.

You will lead documentation standards and controls for a GSK UK site. You will make sure documentation is accurate, inspection ready and easy to find. You will work closely with quality, operations, IT and training teams. We value people who are practical, curious and collaborative. This role offers clear scope for career growth, the chance to influence quality and the satisfaction of supporting GSK’s mission of uniting science, technology and talent to get ahead of disease together.

This role will provide you the opportunity to lead key activities to progress your career. These responsibilities include some of the following:

• Own and maintain the site documentation control process to meet Quality Management System requirements.
• Ensure documents are inspection ready by supporting reviews, approvals and effective archiving.
• Lead audits and self-inspections of document control systems and follow up on findings.
• Work with IT and system owners to manage electronic document control platform issues and improvements.
• Support training and adoption of documentation practices with the Learning and Development team.
• Drive improvements that simplify documentation workflows and improve data integrity.

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Degree in a scientific, technical or related discipline, or equivalent practical experience.
• Experience working in a regulated manufacturing or quality environment.
• Practical knowledge of Quality Management Systems and documentation control.
• Experience with electronic document control systems or other document management tools.
• Experience supporting audits, inspections or regulatory readiness activities.
• Strong attention to detail and the ability to produce clear, well-structured documents.
• Being able to use AI to make processes more efficient.

If you have the following characteristics, it would be a plus:

• Experience with large electronic document systems and system administration duties.
• Experience authoring standard operating procedures and controlled work instructions.
• Familiarity with data integrity principles and archiving best practice.
• Improvement experience using lean, operational excellence or standardisation methods.
• Ability to create dashboards and reports to monitor documentation performance.
• Experience working in cross-functional teams with IT, Quality, and Operations.

This role is full time onsite at our GSK Barnard Castle location.

We welcome applicants from all backgrounds. We seek colleagues who are respectful, open to feedback and committed to learning. You will find supportive teammates who share knowledge and work together to make a positive impact. If you like solving practical problems, improving how work gets done and helping a site stay ready for inspection, we want to hear from you.

If this role feels like the right next step, please apply now. Include examples of how you have improved documentation processes or supported inspection readiness. We look forward to learning about you.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.