Deviation Owner in Barnard Castle

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.

You will own and drive the management of deviations within a manufacturing or packaging site. You will lead investigations, coordinate corrective actions, and work with quality, production, engineering and suppliers to reduce recurrence. We value clear communicators who use data, act with integrity, and build trusted relationships. This role offers visible impact, technical growth and the chance to strengthen how we deliver safe, high-quality products as part of our mission to unite science, technology and talent to get ahead of disease together.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Own and govern the deviation management process, ensuring it operates effectively, consistently and in line with GMP requirements, site expectations and compliance targets.
• Oversee deviation lifecycle progression, monitoring status, quality, timelines and risks while escalating issues where required.
• Provide governance and oversight of investigation quality, root cause analysis and CAPAs, ensuring outputs meet the required standard without directly authoring investigations.
• Coordinate and facilitate deviation review meetings and IRB processes, enabling clear prioritisation, decision-making, escalation and timely progression.
• Facilitate DMAIC activity as directed by the Operations Manager (Technical), acting as a DMAIC coach and certifier to build capability in robust problem solving and sustainable improvement.
• Analyse deviation trends and process performance data, escalating complex or critical issues and communicating status, risks and improvement opportunities to site leadership and governance forums.

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Strong practical experience in a regulated manufacturing, packaging or quality environment.
• Hands-on experience leading investigations, root cause analysis and corrective action implementation.
• Clear written and verbal communication skills, with experience producing investigation and technical reports.
• Strong problem solving using data and logical methods such as 5 Whys, Fishbone or other structured approaches.
• Familiarity with Good Manufacturing Practice (GMP) and relevant regulatory expectations.
• Experience with change control, risk assessment, and deviation trend analysis.

If you have the following characteristics, it would be a plus:

• Experience in pharmaceutical or biotech manufacturing, packaging or quality operations.
• Knowledge of statistical tools, data visualisation or basic process capability analysis.
• Experience working in a matrix organisation and collaborating across functions and geographies.
• Experience coaching or leading small cross-functional investigation teams.

This role is on-site at Barnard Castle. Candidates should be prepared to work from the site and collaborate closely with colleagues on the shop floor.

What success looks like:

• Timely, well-documented investigations that identify root causes and prevent recurrence.
• Reduction in repeat deviations and improved process performance.
• Clear, actionable reports that help operations and quality teams learn and improve.
• Strong working relationships across production, engineering, quality and suppliers.

We want to hear from people who enjoy hands-on problem solving and clear teamwork. Apply now and tell us in your CV or cover letter how your experience aligns with the responsibilities and qualifications above. If you need reasonable adjustments during recruitment, please tell us when you apply — we are committed to inclusion and to supporting all applicants.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most.