Head of Commercial Transformation, Europe & International ViiV in London

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to pushing through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

This is a high-impact opportunity to shape the next chapter of commercial transformation across Europe & International (E&I). As Head of Commercial Transformation, you will lead the flagship projects selected by the E&I Leadership Team to accelerate adoption of long-acting injectable (LAI) therapies and strengthen regional performance. You will set commercial direction, lead and develop the LAI Commercial Transformation Team, and unite cross-functional expertise to turn priority opportunities into practical, scalable solutions. Working in an agile, project-based environment, you will help markets adopt new capabilities and ways of working—delivering sustainable change and measurable commercial impact for the business and, ultimately, patients.

Commercial Leadership and Solutions

• Set the commercial direction for E&I’s highest-priority flagship projects, concentrating investment and effort on opportunities that can most accelerate LAI adoption and regional growth.
• Translate business opportunities and barriers into evidence-led solutions and practical market interventions that can be scaled across E&I.
• Bring together commercial, customer and external insights to challenge established practice and shape new capabilities and ways of working.

Flagship Project Leadership

• Lead LT-sponsored flagship projects from concept through delivery across E&I, with accountability for the outcomes agreed with the E&I Leadership Team.
• Partner with sponsors to define clear objectives, scope, governance and measures of commercial success for every transformation initiative.
• Mobilise cross-functional expertise in an agile, project-based model, adapting scope and priorities with sponsors as business needs evolve.

Market Adoption and Commercial Impact

• Partner with local operating company (LOC) leaders to turn flagship projects into practical solutions, capabilities and ways of working that strengthen commercial performance.
• Create a culture of testing and learning with markets, using evidence and feedback to refine solutions and scale what works across diverse market contexts.
• Build change, capability and adoption into every initiative so that new ways of working are sustained and deliver measurable commercial impact.

Commercial Transformation Team Leadership

• Inspire, coach and develop the Commercial Transformation Team, strengthening commercial judgement, ownership and confidence in leading change across markets.
• Create clarity and focus around priority projects, giving team members meaningful ownership and the flexibility to respond quickly while maintaining high standards.
• Build team capability in commercial solution design, transformation leadership and stakeholder influence, fostering collaboration, rapid experimentation and continuous learning.

Senior Matrix Leadership and Partnership

• Build trusted partnerships across Global, Regional and LOC teams to mobilise expertise, align solutions and remove barriers to market adoption.
• Advise the E&I Leadership Team and initiative sponsors on commercial opportunities, adoption, risks and impact, recommending decisive action to accelerate results.
• Partner with the Performance Acceleration Director to ensure flagship progress is reflected in regional performance reviews.
• Role-model sound commercial judgement, constructive challenge, pace and integrity, while ensuring compliance with applicable laws, codes and ViiV/GSK policies.

Essential qualifications and experience

• A bachelor’s degree or equivalent experience in business, marketing, life sciences or a related field; a postgraduate qualification would be an advantage.
• Substantial senior commercial leadership and transformation experience in pharmaceuticals, biotechnology, healthcare or consulting, ideally within specialty care. Experience in HIV or long-acting therapies would be advantageous.
• A strong record of shaping commercial transformation strategy and leading complex, multi-market initiatives that achieve measurable adoption and business impact.
• Deep understanding of commercial strategy, launches, customer engagement, capability building, matrix delivery, agile project-based working and organisational change.
• The ability to influence executive stakeholders, translate leadership priorities into focused delivery plans, balance competing demands and mobilise Global, Regional and LOC teams around shared outcomes.
• Proven people leadership, supported by strong judgement, financial acumen, executive communication and change-leadership capability.
• The resilience and adaptability to navigate ambiguity, cultural diversity and regulated environments while maintaining pace, integrity and focus on patient and commercial outcomes.

Skills

• Data to Insights, Digital Fluency, Marketing Campaign Planning, Marketing Measurement, Marketing Strategy Implementation, Omnichannel Marketing, Scientific Literacy.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.