At a Glance
- Tasks: Engage with healthcare professionals and experts to enhance GSK's product launches and lifecycle management.
- Company: Join GSK, a global biopharma leader committed to improving health for 2.5 billion people.
- Benefits: Inclusive workplace, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on compliance and operational excellence.
- Why this job: Make a real impact in healthcare while building valuable relationships and enhancing your skills.
- Qualifications: Experience in external expert engagement and strong communication skills are essential.
The predicted salary is between 56700 - 69300 £ per year.
This job is with GSK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
At GSK, we unite science, technology and talent to get ahead of disease together. Our ambition is to positively impact the health of 2.5 billion people by the end of the decade by discovering, developing and delivering innovative vaccines and medicines. We foster a culture that is ambitious for patients, accountable for impact and committed to doing the right thing.
You will join the External Expert Engagement team, within Global Commercial Capabilities, Practices & Strategic Planning. This team partners with global, regional and local cross-functional stakeholders to shape and deliver best-in-class External Expert Engagement, supporting product launches and lifecycle management across GSK’s portfolio.
As an Engagement Ambassador, you will act as a trusted partner to GSK Business Owners, enabling effective and compliant engagement with healthcare professionals (HCPs), Key Opinion Leaders (KOLs) and other External Experts. The role combines expert engagement expertise, stakeholder management, operational oversight and insight generation to ensure high-value interactions with Key External Experts while maintaining compliance and operational excellence.
Key Responsibilities
- Partner with Business Owners to understand engagement objectives and recommend approaches that maximise the value of External Expert interactions.
- Build and maintain strong, long-term relationships with Key External Experts and internal stakeholders across markets and functions.
- Identify emerging stakeholder needs and proactively recommend engagement solutions and tactics.
- Orchestrate end-to-end engagement activities, working with Business Owners, operational delivery teams and External Experts to ensure smooth execution.
- Support development of engagement plans aligned to product, launch and lifecycle priorities, including congress readiness and key scientific events.
- Use engagement data and stakeholder feedback to optimise engagement plans and improve the stakeholder experience.
- Monitor engagement progress and work with partners to resolve delivery barriers that could impact outcomes, transparency reporting or expert experience.
- Ensure all External Expert engagements comply with GSK policies, global regulations and industry codes, maintaining accurate documentation and audit readiness.
- Record transfers of value (TOVs) and other required information to support transparency and reporting obligations.
- Analyse engagement activity, feedback and performance metrics to identify opportunities to improve effectiveness and consistency.
- Provide insights and recommendations to Business Owners on engagement trends, expert interactions and process improvements.
- Share best practices and contribute to standardised ways of working across business areas.
Basic Qualifications
- Robust experience in External Expert engagement, medical affairs, commercial or a related role within the pharmaceutical or healthcare industry.
- Strong understanding of global compliance standards and industry codes (e.g. EFPIA, ABPI, Sunshine Act).
- Excellent interpersonal and communication skills, with the ability to build trust and credibility with diverse stakeholders.
- Proven experience managing cross-functional and cross-border collaborations in a complex, matrix environment.
Preferred Qualifications
- Experience using digital engagement platforms and tools to support HCP and External Expert interactions.
- Ability to work effectively in a global setting; multilingual capabilities are an advantage.
- Strong analytical skills, with experience translating engagement data and insights into actionable strategies.
- Experience supporting product launches or lifecycle management at regional or global level.
Key Capabilities and Skills
- Relationship management – able to build, grow and sustain high-quality partnerships with External Experts and internal stakeholders.
- Operational excellence – organised, detail-oriented and comfortable overseeing multiple engagements and processes.
- Compliance and ethical judgement – applies policies and codes consistently and escalates risks appropriately.
- Problem-solving and adaptability – responds to changing priorities, removes obstacles and continuously improves ways of working.
Closing date for applications: 2nd November 2026
Skills
- Adaptive Communication
- Data to Insights
- Digital Fluency
- Problem Solving
- Time Management
- Work Execution
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
Engagement Ambassador - Oncology/ Speciality in England employer: GlaxoSmithKline plc
GSK is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals seeking to make a meaningful impact in the biopharma industry. With a commitment to employee growth through continuous learning opportunities and a flexible hybrid working model, GSK empowers its workforce to thrive while contributing to groundbreaking advancements in healthcare. Located in vibrant London, employees benefit from a dynamic work environment that prioritises ambition for patients and accountability for results.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Ambassador - Oncology/ Speciality in England
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like GlaxoSmithKline plc. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like GlaxoSmithKline plc.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like GlaxoSmithKline plc. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what GlaxoSmithKline plc is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Engagement Ambassador - Oncology/ Speciality in England
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at GlaxoSmithKline plc!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show GlaxoSmithKline plc that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at GlaxoSmithKline plc!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At GlaxoSmithKline plc, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at GlaxoSmithKline plc
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at GlaxoSmithKline plc that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with GlaxoSmithKline plc’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
