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- Tasks: Pick, pack, and dispatch customer orders with speed and accuracy.
- Company: Join Glassworks London, a trendy fashion brand passionate about style and customer experience.
- Benefits: Flexible shifts, dynamic work environment, and a chance to be part of a growing team.
- Why this job: Be at the heart of fashion logistics and help deliver the latest styles to customers.
- Qualifications: Experience in ecommerce fulfilment or stock management is a plus.
- Other info: Fast-paced role perfect for those who thrive on organisation and teamwork.
The predicted salary is between 12 - 16 £ per hour.
Founded in London in 2010, Glassworks London is an independent and style-obsessed fashion brand passionate about bricks-and-mortar boutiques and streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion, meaning a constant feed of exciting new styles to try on, supported by the most dedicated and on-it staff-turned-stylists in the industry. With our recent store expansions and ecommerce platform, we are focused on scaling our retail and online channels — all whilst maintaining a strong design aesthetic, exceptional in-store, and customer focus.
The Temp Order Fulfilment & Warehouse Operative will be a proactive, responsible, and highly organized individual, playing a key role in executing the daily order fulfilment, customer support and warehouse activities within the business. You will ensure that all deliveries and B2C/B2B customer orders are processed quickly and accurately and must have pick and pack or stock management experience in a warehouse or stock room. Reporting to the Order Fulfilment & Warehouse Manager, this role is ideal for someone who thrives in a fast-paced work environment and is passionate about ensuring that all order fulfilment and customer service standards and KPIs are met.
Work Schedule: This role is based at the warehouse in Haggerston, London. We offer 8 hour shifts Mondays to Sundays between 7am and 8pm. Please indicate your availability in the application process. This is a 6 month temp contract.
Responsibilities
- Pick, pack, and dispatch customer orders to brand standards with speed and accuracy.
- Assist with courier claims for lost/damaged parcels.
- Execute inbound/outbound stock transfers (QC, organisation, documentation).
- Perform quality control checks on inbound stock and customer returns.
- Process customer returns in line with company policies.
- Assist with regular stock takes to ensure inventory accuracy.
- Handle faulty item workflows: logging, repairs, and reintegration.
- Support management with stock write-offs in line with finance/ops guidelines.
- Keep the warehouse clean, safe, and well-organised at all times.
- Support management with KPI and activity reports as required.
Job Requirements
- 1-2 years’ experience in ecommerce fulfilment, customer service and/or a stock room/small warehouse operative role.
- Highly reliable, with a strong work ethic and a positive attitude.
- Highly organised with excellent attention to detail and the ability to manage multiple tasks in a fast-paced environment.
- Comfortable using basic warehouse/ order fulfilment software/platforms.
- A collaborative team player who takes pride in getting things done.
- Comfortable working on your feet and able to lift and move boxes as required.
Temp Order Fulfilment & Warehouse Operative employer: Glassworks London
Contact Detail:
Glassworks London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Order Fulfilment & Warehouse Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Glassworks London. Understand their brand, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to order fulfilment and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your skills! If you have experience with pick and pack or stock management, be sure to highlight that during your interview. Share specific examples of how you've excelled in fast-paced environments and met KPIs in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Temp Order Fulfilment & Warehouse Operative
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your relevant experience in ecommerce fulfilment or warehouse roles. We want to see how your past work has prepared you for this fast-paced environment, so don’t hold back!
Be Organised: Since the role requires a high level of organisation, it’s a good idea to demonstrate this in your application. Use clear headings and bullet points to make your application easy to read and show us that you can manage multiple tasks effectively.
Tailor Your Application: Take a moment to tailor your application to our job description. Mention specific responsibilities from the role that excite you and how you can contribute to our team at Glassworks London. We love seeing genuine interest!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do.
How to prepare for a job interview at Glassworks London
✨Know the Brand Inside Out
Before your interview, take some time to research Glassworks London. Understand their design philosophy, recent collections, and what sets them apart in the fashion industry. This knowledge will not only impress your interviewers but also help you align your answers with their brand values.
✨Showcase Your Organisational Skills
As a Temp Order Fulfilment & Warehouse Operative, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or improved efficiency in a warehouse setting. Highlighting these skills will demonstrate that you’re the proactive individual they’re looking for.
✨Emphasise Teamwork and Collaboration
This role requires a collaborative spirit, so be ready to discuss how you’ve worked effectively in teams before. Share specific instances where you contributed to a team goal or helped resolve conflicts, showing that you can thrive in a fast-paced environment alongside others.
✨Prepare Questions About the Role
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the day-to-day responsibilities, team dynamics, or how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
