Stock & Order Fulfilment Operative

About Us

Founded in London in 2010, Glassworks London is an independent, style-obsessed fashion brand passionate about bricks-and-mortar boutiques and streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new styles, supported by the most dedicated staff-turned-stylists in the industry. With our recent store expansions and ecommerce platform, we are focused on scaling our retail and online channels – all whilst maintaining a strong design aesthetic and exceptional customer focus.

Do you find real satisfaction in a perfectly organised stockroom? Does a clean, logical stock layout genuinely make your day? If so, this could be the role for you. As our Stock & Order Fulfilment Operative, you'll be at the heart of our warehouse operation in Haggerston – handling the full lifecycle of our stock with care, precision, and pride. From receiving and quality-checking inbound deliveries to picking, packing and dispatching customer orders, you'll keep our stockroom running like clockwork. Reporting to the Order Fulfilment & Warehouse Coordinator, this is a hands‑on, floor‑level role ideal for someone who thrives in a fast-moving environment and takes genuine ownership of the space around them.

Work Schedule

Based at our Haggerston warehouse. 40 hours per week (5 × 8‑hour shifts), Monday–Sunday, 7am–8pm. Weekend and late-night shifts are required. This is a 6-month temp contract.

What You'll Be Doing

• Stock Management & Organisation

• Own the cleanliness and organisation of the stockroom – maintaining a logical, navigable layout that you're proud of every single day.
• Receive inbound deliveries and carry out thorough quality control checks, ensuring every item is logged and stored correctly.
• Execute inbound and outbound stock transfers, including accurate documentation and filing.
• Assist with regular stock takes – you'll love the satisfaction of a perfectly reconciled count.
• Process customer returns: assess condition, log accurately, and route each item back into stock or for write-off.
• Handle faulty item workflows from logging through to repairs and reintegration into stock.
• Support management with stock write-offs in line with finance and operations guidelines.
• Keep the warehouse clean, safe, and brilliantly organised at all times – this is non-negotiable.

• Pick, pack, and dispatch customer orders with speed, accuracy, and attention to brand presentation standards.
• Assist with courier claims for lost or damaged parcels.

Who We're Looking For

You're a natural organiser. You notice when something is out of place. You take pride in keeping things tidy, accurate, and efficient – not because you're told to, but because it genuinely matters to you.

You’ll Have

• 1–2 years' experience in a stockroom, warehouse, or ecommerce fulfilment role – with a genuine love of stock organisation and inventory accuracy.
• A meticulous eye for detail, especially when it comes to stock counts, QC checks, and documentation.
• Strong organisational skills and the ability to juggle multiple tasks without letting standards slip.
• Experience using basic warehouse or order fulfilment software and excel.
• A collaborative, team-first attitude and a drive to get things done properly.
• Physical stamina – comfortable on your feet all day and able to lift and move boxes as required.
• A highly reliable work ethic and a positive, proactive approach.