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- Tasks: Lead a dynamic retail team and manage daily store operations to achieve targets.
- Company: Join Glassworks London, a fresh and stylish fashion brand with a passion for boutique shopping.
- Benefits: Enjoy a pension scheme, commission, generous employee discounts, and a vibrant team culture.
- Why this job: Be at the forefront of fashion retail and make a real impact in a growing company.
- Qualifications: 2+ years of retail management experience, preferably in women's fashion, with strong communication skills.
- Other info: Perfect for those who thrive in small teams and love personal shopping experiences.
The predicted salary is between 28800 - 43200 £ per year.
Glassworks London is a fresh fashion brand founded in London in 2010. We are independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of new fashion, supported by dedicated staff-turned-stylists.
The Role
The Retail Store Manager will be a highly organised, confident self-starter responsible for managing one Glassworks retail location on a day-to-day basis. You will lead a retail team appropriate to your location and report to the Retail General Manager. This role is suitable for someone driven to succeed in retail management who is mature, quick-thinking and able to handle a range of situations and personalities. As the store grows, the stores will be regularly improved and performance targets elevated. You must be able to work and lead independently and have prior experience demonstrating this strength. This is a unique and exciting opportunity to play a core role in driving a growing company to success.
Responsibilities
- Managing people, brand/store environment standards and store operations to achieve daily/weekly/monthly targets and ensure best-in-class customer service and satisfaction scores
- Monitoring store sales targets/KPIs and leading the team and operations to achieve excellent store performance
- Managing the retail team including regular meetings, personal development plans/appraisals, and commission/contest rewards
- Planning and distributing staffing schedules while keeping labour costs within budget
- Recruiting and delivering new staff training/onboarding and ongoing training for new information/procedures
- Overseeing stock delivery, stock transfer and stock room maintenance processes
- Developing creative strategies (e.g., new product, visual merchandising ideas) to maximise the store’s role within the territory
- Effectively managing performance and corrective action processes in conjunction with Human Resources
Required Skills
- 2+ years of retail management experience is essential, preferably in women’s fashion. Ideal for a former small boutique manager who loves small teams and personal shopping experiences
- Passion for the Glassworks London brand/products, clear styling ability and impeccable sales talent, with strong communication skills
- Ability to identify standout sales talent and the drive and maturity to train, develop and manage retail teams
- Understanding of retail KPIs (revenue, ATV, UPT, profit) with a proven track record of success
- Proven ownership of store and team performance, including initiatives that drove success
- IT skills, comfortable with new technologies (POS, barcoding software, etc.); quick learner able to resolve basic technology issues independently
Employment Perks
- Pension scheme
- Commission scheme
- Generous employee discount
- Vibrant team culture
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Strategy/Planning and Information Technology
Industries
- Retail Apparel and Fashion
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Retail Store Manager employer: Glassworks London
Contact Detail:
Glassworks London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Glassworks London’s style, values, and products. This will not only help you stand out but also show that you're genuinely passionate about what we do.
✨Tip Number 2
Practice your people skills! As a Retail Store Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Showcase your leadership experience! Be ready to share specific examples of how you've successfully managed teams in the past. Highlight any creative strategies you've implemented to drive sales or improve customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with digital processes, which is key in today’s retail environment.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and the Glassworks brand shine through. We want to see that you’re not just looking for any job, but that you genuinely care about what we do and can connect with our style.
Tailor Your Experience: Make sure to highlight your retail management experience, especially in women’s fashion. We’re looking for someone who can lead a team and drive performance, so share specific examples of how you've done this in the past.
Be Organised and Clear: Your application should reflect your organisational skills. Keep it clear and concise, making it easy for us to see your qualifications and how you fit the role. A well-structured application speaks volumes about your ability to manage a store!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a big plus in retail!
How to prepare for a job interview at Glassworks London
✨Know the Brand Inside Out
Before your interview, dive deep into Glassworks London’s ethos, products, and recent collections. Being able to discuss specific items or styles will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully managed a team or improved store performance. Highlight how you’ve motivated staff, handled challenges, and achieved sales targets to demonstrate your capability as a Retail Store Manager.
✨Understand Retail KPIs
Brush up on key retail metrics like revenue, average transaction value (ATV), and units per transaction (UPT). Be ready to discuss how you’ve used these KPIs in previous roles to drive success and improve store operations.
✨Bring Creative Ideas to the Table
Think of innovative strategies you could implement at Glassworks London, whether it’s visual merchandising ideas or new product suggestions. Presenting fresh concepts during your interview will show your proactive approach and commitment to the brand’s growth.
