At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an amazing customer experience.
- Company: Join Glassworks London, a trendy fashion boutique with a passion for style.
- Benefits: Competitive pay, staff discounts, and opportunities for personal growth.
- Why this job: Be at the forefront of fashion and inspire others while making a real impact.
- Qualifications: Retail management experience is a plus, but passion and people skills are key.
- Other info: Dynamic work environment with plenty of room for creativity and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
At Glassworks London, we are seeking a Boutique Retail Store Manager to oversee daily operations for a single store, lead a team, and drive sales and customer experience.
Responsibilities
- Leading by example on the shop floor, providing excellent customer service and styling advice.
- Managing your team, brand/store environment standards and store operations to achieve daily/weekly/monthly targets while ensuring outstanding customer service and satisfaction scores.
- Managing your team including regular meetings, personal development plans/appraisals, and commission/contest rewards and corrective action processes in conjunction with Human Resources.
- Recruiting and delivering new staff training/onboarding process and continued staff training for new information/procedures.
- Driving the store sales targets/KPIs and managing the team and operations to achieve excellent store performance marks in monthly management reviews.
- Planning and distributing the staffing schedule keeping labour costs within budget.
- Overseeing the stock delivery, stock transfer and stock room maintenance processes.
- Developing creative strategies (e.g., new product, VM ideas) to maximise store performance.
Required Skills
- 2+ years of retail management experience is preferred but not required, desirably in women's fashion.
- Passion about the Glassworks London brand/products, clear styling ability, and love communicating with people – customers and team members alike.
- A natural ability to identify stand out sales talent, and the drive and maturity to train, develop and manage retail teams.
- A detailed understanding of retail KPIs (revenue, ATV, UPT, profit) and a clear track record of success in previous work experience.
- A clear track record of taking ownership of the performance of your store and team including initiatives that you introduced that drove success.
- IT skills – comfortable using and learning new technologies (Microsoft Excel, POS system, barcoding software, etc.) and able to solve basic technology issues independently.
Fashion Boutique Manager in London employer: Glassworks London
Contact Detail:
Glassworks London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fashion Boutique Manager in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Glassworks London’s products and values. This way, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and providing top-notch customer service, think of examples from your past experiences where you’ve excelled in these areas. Be ready to share those stories!
✨Tip Number 3
Show your sales savvy! Brush up on retail KPIs and be prepared to discuss how you've driven sales in previous roles. Bring some creative ideas to the table that could help boost performance at Glassworks London.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It’s a great way to keep your name fresh in their minds and show you’re genuinely interested in joining the team.
We think you need these skills to ace Fashion Boutique Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and the Glassworks London brand shine through. We want to see your enthusiasm for styling and customer service, so don’t hold back!
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in women's fashion if you have it. We’re looking for specific examples of how you've driven sales and managed teams, so be detailed!
Be Personable: Your written application should reflect your personality. Use a friendly tone and show us that you can communicate well, as this is key in managing a team and engaging with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Glassworks London
✨Know Your Brand Inside Out
Before the interview, dive deep into Glassworks London’s brand values, products, and customer experience. Being able to discuss specific items or styling tips will show your passion and understanding of the brand, which is crucial for a Boutique Retail Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, resolved conflicts, or implemented training programmes. This will demonstrate your ability to manage and develop staff effectively.
✨Understand Retail KPIs
Brush up on key retail metrics like revenue, ATV, UPT, and profit. Be ready to discuss how you've used these metrics to drive store performance in previous roles. This knowledge will highlight your analytical skills and your commitment to achieving targets.
✨Be Ready to Discuss Creative Strategies
Think of innovative ideas you've implemented in past roles that improved sales or customer experience. Whether it’s visual merchandising or promotional strategies, showcasing your creativity will set you apart as a candidate who can drive store performance.