At a Glance
- Tasks: Lead HR strategy, manage recruitment, onboarding, training, and employee engagement.
- Company: Join Glassworks London, a fresh and independent fashion brand.
- Benefits: Flexible work schedule, competitive salary, and a vibrant team culture.
- Other info: Dynamic retail environment with opportunities for professional growth.
- Why this job: Make a real impact on our growing team and shape company culture.
- Qualifications: 5+ years HR experience, strong knowledge of UK employment law, and excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Career Opportunities with Glassworks London. A great place to work. Are you ready for new challenges and new opportunities? Join our team!
Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. We are focused on scaling our ecommerce and retail channels in the UK and abroad – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus.
THE ROLE
We are seeking an experienced HR Manager to lead the people strategy for our growing business. This is a strategic, hands-on role responsible for recruitment, onboarding/offboarding, training & development, culture, engagement, and SOP oversight, while working closely with an external HR partner and specialist freelancers. With transactional and compliance tasks handled externally, the HR Manager can focus on driving high-impact initiatives that build a scalable, high-performance organisation. Work Schedule/Location: 4 days per week, primarily from our Salisbury office with flexibility for focused remote work.
RESPONSIBILITIES
- Employee Lifecycle: Redesign and manage the full employee lifecycle, ensuring HR policies and the employee handbook are up to date and processes comply with UK employment law.
- HR Operations (Strategic Oversight): Partner with external HR provider for day-to-day HR support including contracts, employment letters, grievances, disciplinaries, and compliance. Focus on strategic guidance and operational leadership rather than reactive administrative work.
- Recruitment & Onboarding/Offboarding: Lead end-to-end recruitment, including job specifications, job postings, candidate screening, interviews, offer management, and employer branding. Ensure structured onboarding and offboarding processes are completed accurately, efficiently, and consistently.
- SOP Creation & Management: Oversee SOP creation across all HR and people processes. Work with a freelance SOP specialist to draft content and a Notion/technical specialist to set up and maintain SOPs and training materials in a central, accessible platform. Ensure processes are standardised, scalable, and integrated into daily operations.
- Training & Development: Design and implement training frameworks, appraisal cycles, and succession planning. Ensure employees have clear role expectations and KPIs, and hold managers accountable for delivery of performance reviews and training programs.
- Culture & Engagement: Support leadership in maintaining a positive, high-performance culture through internal communication, employee engagement initiatives, and team events within agreed budgets.
- Continuous Improvement & Metrics: Use HR data, feedback, and metrics (e.g., retention, turnover, training completion, exit interviews) to identify trends, resolve issues, and drive continuous improvement. Collaborate with Finance on HR budgets, pay reviews, and engagement initiatives.
JOB REQUIREMENTS
- 5+ years HR generalist or HRBP experience, ideally in a growing retail, ecommerce or multi-site organisations with operational complexity.
- Proven experience in recruitment, onboarding, training & development, performance management, and employee engagement.
- Strong UK employment law knowledge and practical HR experience across recruitment, onboarding, training, appraisals, and employee relations.
- Comfortable designing, implementing, and overseeing HR SOPs, processes, and frameworks.
- Excellent communicator with the ability to influence managers, handle sensitive issues, and operate at both strategic and hands-on levels.
- A clear passion for building and developing teams.
- High proficiency in Microsoft Office is required.
HR Manager in Hawick employer: Glassworks London
Glassworks London is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those looking to make a meaningful impact in the fashion retail industry. With a focus on employee growth and development, the HR Manager role offers the opportunity to shape a high-performance organisation while enjoying a flexible work schedule from our Salisbury office. Join a passionate team dedicated to innovation and style, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land HR Manager in Hawick
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Glassworks London!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Glassworks London.
We think you need these skills to ace HR Manager in Hawick
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Glassworks London. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Glassworks London and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Glassworks London. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Glassworks London's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Glassworks London
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Glassworks London.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Glassworks London will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Glassworks London and how you would contribute to adapting HR strategies.
