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- Tasks: Create and standardise SOPs for HR and operational processes in a dynamic fashion brand.
- Company: Glassworks, an independent London fashion brand with a fresh approach to retail.
- Benefits: Fully remote freelance role with flexible hours and ongoing project work.
- Why this job: Join a passionate team and shape the way we operate in a stylish environment.
- Qualifications: Experience in drafting SOPs and strong attention to detail required.
- Other info: Opportunity to work with a creative team and contribute to exciting projects.
Founded in London, in 2010, Glassworks is a fresh London fashion brand - totally independent, style obsessed and passionate believers in bricks and mortars boutiques as well as streamlined digital shopping. Our design led stores and website are refreshed weekly with small runs of completely new fashion - meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff turned stylists on the planet. We are focused on scaling our ecommerce and retail channels in the UK and abroad - all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus.
The Role
We are seeking a detail oriented SOP Specialist to draft, document, and standardise Standard Operating Procedures (SOPs) across all HR and operational processes. This is a freelance role, working closely with the HR Manager and internal stakeholders to ensure SOPs are accurate, clear, and easy to follow. The project will be ongoing on an as needed basis after the initial setup.
Work Schedule / Location
This is a freelance, fully remote contract. It is project based with ongoing support required on an ad hoc basis.
Responsibilities
- Draft and standardise SOPs for HR, warehouse, fulfilment, retail, and other operational processes, based on input from managers and the HR Manager.
- Collaborate with internal teams to ensure SOPs reflect current practices and are accurate and comprehensive.
- Format SOPs in a clear, user friendly style suitable for internal documentation.
- Update and maintain SOPs on an ongoing basis, incorporating changes to processes, systems, or regulations.
- Work with the Notion specialist to ensure SOPs are correctly uploaded and organised within the internal platform.
Job Requirements
- Proven experience creating clear, concise SOPs, process documentation, or operational manuals.
- Strong written English and attention to detail.
- Ability to understand operational workflows and translate them into structured documentation.
- Familiarity with project management and document version control.
- Experience in HR, retail, warehouse, or e commerce SOPs is a plus.
Freelance SOP Specialist employer: Glassworks London
Contact Detail:
Glassworks London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance SOP Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail industry. Let them know you're on the lookout for freelance opportunities, and who knows? They might just have the perfect gig for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous SOPs and documentation work. This will give potential clients a taste of what you can do and help you stand out from the crowd.
✨Tip Number 3
Stay active on job boards and platforms that cater to freelancers. We recommend checking out our website regularly for new listings. The more you apply, the better your chances of landing that dream role!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of HR processes and operational workflows. Be ready to discuss how you can create clear and concise SOPs that align with the company's goals. Confidence is key!
We think you need these skills to ace Freelance SOP Specialist
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience with creating SOPs and any relevant operational documentation. We want to see how your skills align with what we're looking for, so don't hold back!
Be Clear and Concise: Just like the SOPs you'll be drafting, your application should be clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Make sure to tailor your application to our specific needs. Reference the job description and show us how your background in HR or retail aligns with the role. This helps us see why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Glassworks London
✨Know Your SOPs
Before the interview, brush up on what makes a great Standard Operating Procedure. Be ready to discuss your previous experiences in creating clear and concise SOPs, and how you can apply that knowledge to Glassworks' unique operational needs.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples that highlight your meticulousness. Bring along samples of your past work or be ready to describe how you ensured accuracy in your documentation processes.
✨Understand Their Brand
Familiarise yourself with Glassworks as a brand. Understand their design aesthetic and customer focus. This will help you tailor your responses to show how your skills align with their values and operational style.
✨Ask Insightful Questions
Prepare thoughtful questions about their current SOPs and operational challenges. This not only shows your interest in the role but also demonstrates your proactive approach to understanding their needs and how you can contribute.
