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For Companies At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an amazing customer experience.
- Company: Join Glassworks London, a trendy fashion boutique with a passion for style.
- Benefits: Competitive pay, staff discounts, and opportunities for personal growth.
- Why this job: Be at the forefront of fashion and inspire others while making a real impact.
- Qualifications: Retail management experience preferred; passion for fashion and people is a must.
- Other info: Dynamic work environment with room for creativity and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
At Glassworks London, we are seeking a Boutique Retail Store Manager to oversee daily operations for a single store, lead a team, and drive sales and customer experience.
Responsibilities:
- Leading by example on the shop floor, providing excellent customer service and styling advice.
- Managing your team, brand/store environment standards and store operations to achieve daily/weekly/monthly targets while ensuring outstanding customer service and satisfaction scores.
- Managing your team including regular meetings, personal development plans/appraisals, and commission/contest rewards and corrective action processes in conjunction with Human Resources.
- Recruiting and delivering new staff training/onboarding process and continued staff training for new information/procedures.
- Driving the store sales targets/KPIs and managing the team and operations to achieve excellent store performance marks in monthly management reviews.
- Planning and distributing the staffing schedule keeping labour costs within budget.
- Overseeing the stock delivery, stock transfer and stock room maintenance processes.
- Developing creative strategies (e.g., new product, VM ideas) to maximise store performance.
Required Skills:
- 2+ years of retail management experience is preferred but not required, desirably in women’s fashion.
- Passion about the Glassworks London brand/products, clear styling ability, and love communicating with people – customers and team members alike.
- A natural ability to identify stand out sales talent, and the drive and maturity to train, develop and manage retail teams.
- A detailed understanding of retail KPIs (revenue, ATV, UPT, profit) and a clear track record of success in previous work experience.
- A clear track record of taking ownership of the performance of your store and team including initiatives that you introduced that drove success.
- IT skills – comfortable using and learning new technologies (Microsoft Excel, POS system, barcoding software, etc.) and able to solve basic technology issues independently.
Fashion Boutique Manager employer: Glassworks London
Contact Detail:
Glassworks London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fashion Boutique Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Glassworks London’s products and values. This way, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and providing top-notch customer service, think of examples from your past where you’ve excelled in these areas. Be ready to share those stories!
✨Tip Number 3
Show your numbers game! Brush up on retail KPIs and be prepared to discuss how you’ve driven sales in previous roles. We want to see that you can not only manage but also boost performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Glassworks London family.
We think you need these skills to ace Fashion Boutique Manager
Some tips for your application 🫡
Show Your Passion: Let your love for fashion and the Glassworks London brand shine through in your application. We want to see your enthusiasm for styling and customer service, so don’t hold back!
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in women’s fashion. We’re looking for specific examples of how you’ve driven sales and managed teams, so be detailed!
Be Personable: Since communication is key in this role, let your personality come through in your cover letter. We want to know how you connect with customers and team members alike, so share some stories!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at Glassworks London
✨Know Your Brand Inside Out
Before the interview, dive deep into Glassworks London’s brand values, products, and customer experience. Being able to discuss specific items or recent collections shows your passion and understanding of the brand, which is crucial for a Boutique Retail Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, resolved conflicts, or implemented training programmes. This will demonstrate your ability to manage and develop staff effectively.
✨Understand Retail KPIs
Brush up on key retail metrics like revenue, average transaction value (ATV), and units per transaction (UPT). Be ready to discuss how you've used these metrics to drive store performance in previous roles, as this knowledge is essential for achieving targets at Glassworks London.
✨Bring Creative Ideas to the Table
Think of innovative strategies you could implement to enhance store performance, such as visual merchandising ideas or promotional events. Presenting fresh concepts during your interview will show that you're proactive and ready to contribute to the store's success.
