Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant retail team and manage daily store operations.
- Company: Join Glassworks, an independent fashion brand passionate about style and sustainability.
- Benefits: Enjoy a competitive salary, commission scheme, and generous employee discounts.
- Why this job: Be part of a dynamic team that values creativity and customer experience.
- Qualifications: 2+ years in retail management, preferably in women's fashion, with strong leadership skills.
- Other info: Thriving culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Founded in London in 2010, Glassworks is a fresh, independent fashion brand – totally independent, style‑obsessed and passionate believers in bricks‑and‑mortar boutiques as well as streamlined digital shopping. Our design‑led stores and website are refreshed weekly with new fashion pieces, meaning a constant feed of exciting new styles to try on, helped along by our dedicated staff‑turned‑stylists. With the recent launch of our U.S. e‑commerce site and Soho store relocation, we are focused on scaling our existing channels and shifting our production to sustainable fabrics and processes – all while maintaining a strong design aesthetic, stylish store atmosphere and strong customer focus.
THE ROLE
The Retail Store Manager will be a highly organized, confident self‑starter who will manage one Glassworks retail location on a day‑to‑day basis. You will lead a retail team staffed appropriately to your location and will report into the Retail Area Manager. This role is perfect for someone who is mature, quick‑thinking and can handle a range of situations and personalities, and as the company grows regularly improves stores and elevates performance targets.
KEY RESPONSIBILITIES
- Managing people, brand/store environment standards and store operations to achieve daily/weekly/monthly targets and ensuring best‑in‑class customer service and satisfaction scores;
- Managing the retail team, including regular meetings, personal development plans/appraisals, and commission/contest rewards;
- Recruiting and delivering new staff training/onboarding process and continued staff training for new information/procedures;
- Monitoring the store sales targets/KPIs and managing the team and operations to achieve excellent store performance marks in monthly management reviews;
- Planning and distributing the staffing schedule while keeping labour costs within budget;
- Overseeing the stock delivery, stock transfer and stock room maintenance processes;
- Developing creative strategies (e.g., new product, visual merchandising ideas) to maximise the role of the store within the territory;
- Effectively managing performance and corrective action processes in conjunction with Human Resources.
REQUIRED SKILLS & EXPERIENCE
- 2+ years of retail management experience, preferably in women’s fashion; this position is ideal for a former small boutique manager who loves personal shopping experiences.
- Passion for the Glassworks London brand/products, clear styling ability, and love of communicating with customers and team members.
- A natural ability to identify and develop sales talent, and the drive and maturity to train, develop and manage retail teams.
- Detailed understanding of retail KPIs (revenue, ATV, UPT, profit) and a clear track record of success in previous work experience.
- A clear track record of taking ownership of the performance of your store and team, including initiatives that drove success.
- IT skills – comfortable using and learning new technologies, including Microsoft Excel, electric POS system, barcoding software, etc.
- Quick learner who can resolve basic technology issues independently.
EMPLOYMENT PERKS
- Pension scheme
- Commission scheme
- Generous employee discount
- Vibrant team culture
JOB DETAILS
- Position: Retail Store Manager
- Location: London, England, United Kingdom
- Employment type: Full‑time
- Seniority level: Mid‑Senior level
Boutique Manager - Fashion in City of London employer: Glassworks London
Contact Detail:
Glassworks London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager - Fashion in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry, attend events, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fashion shine through. Share your ideas on visual merchandising or customer engagement – we want to see how you can elevate our brand!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various retail scenarios, from managing a team to resolving customer complaints. We love candidates who can think on their feet and demonstrate their leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Glassworks family!
We think you need these skills to ace Boutique Manager - Fashion in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and the Glassworks brand shine through. We want to see how your personal style and enthusiasm align with our vibe!
Tailor Your Experience: Make sure to highlight your retail management experience, especially in women’s fashion. We’re looking for someone who can take ownership of their store, so share specific examples of how you've driven success in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff – just show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Glassworks London
✨Know Your Brand Inside Out
Before the interview, dive deep into Glassworks' history, values, and product range. Familiarise yourself with their latest collections and sustainability efforts. This will not only show your passion for the brand but also help you connect your experience to their ethos.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a retail team in the past. Think about specific situations where you motivated staff, handled conflicts, or improved sales performance. Be ready to discuss your approach to training and developing team members.
✨Understand Retail KPIs
Brush up on key retail metrics like revenue, average transaction value (ATV), and units per transaction (UPT). Be prepared to discuss how you've used these metrics to drive store performance in previous roles. This shows you're results-driven and understand what it takes to succeed in retail.
✨Bring Creative Ideas to the Table
Think of innovative strategies you could implement at Glassworks to enhance customer experience or boost sales. Whether it's visual merchandising ideas or new product suggestions, demonstrating your creativity will set you apart as a candidate who can contribute to the brand's growth.
