Flooring Sales Advisor in Suffolk

Flooring Sales Advisor in Suffolk

Suffolk Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, prepare quotes, process orders, and maintain showroom standards.
  • Company: Join Glasswells Ltd, East Anglia’s largest home department store.
  • Benefits: Competitive salary, sales commission, bonuses, and staff discounts.
  • Why this job: Be part of a dynamic team and make a real impact in customer service.
  • Qualifications: Sales experience and excellent communication skills are preferred.
  • Other info: Full training provided with opportunities for career growth.

The predicted salary is between 28800 - 43200 £ per year.

Glasswells Ltd are looking for an enthusiastic and customer-focused Flooring Sales Advisor to join their busy department at Bury St Edmunds, Suffolk, on a full-time, permanent basis. This is a fantastic opportunity to work for East Anglia’s largest home department store, selling quality flooring products and providing excellent service to customers.

Fantastic Company Benefits Include:

  • Competitive Salary plus sales-based commission
  • Holiday: 20 days annual leave plus bank holidays (increases with length of service)
  • Pension: company scheme
  • Additional: Weekly sales bonus, monthly company bonus, staff training and development, company discount across stores and restaurants, break rooms with free refreshments, and a friendly, welcoming work environment.

About the role:

As a Flooring Sales Advisor, you will greet and assist customers in-store and prepare accurate quotations using our in-house computerised estimating system. You will process orders, maximise add-on sales and maintain showroom standards to ensure a tidy, appealing department. Full training will be provided on company systems and procedures. Working hours for this role are 9.30am to 6.00pm 5 days a week including weekends on a rota basis.

Key Responsibilities:

  • Greet and assist customers in-store
  • Prepare quotations
  • Process orders and maximise add-on sales
  • Maintain showroom standards and product displays
  • Use company sales systems to manage and progress orders
  • Deal with customer queries and requests during the order and installation process

About you:

As a Flooring Sales Advisor, you will be a motivated, sales-focused professional with proven sales experience, have excellent customer communication skills, and possess a strong attention to detail. Flooring knowledge is an advantage but not essential. You will be confident engaging with customers in store, be well organised, and driven to achieve targets. Full training on Glasswells’ systems and products will be provided. A full driving licence is preferred but not essential for the right candidate.

About Us:

Glasswells Ltd is East Anglia’s largest home department store, with locations in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. They are dedicated to providing high-quality home furnishings and flooring products. You will join a supportive, dynamic team in a role that offers opportunities for development, progression, and rewarding incentives.

If you have the relevant skills and experience for the Flooring Sales Advisor role and would like to be considered, please apply by submitting an up-to-date CV with a covering letter or supporting statement explaining why you are a good fit for the role. We look forward to hearing from you.

No recruitment agencies, please.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Flooring Sales Advisor in Suffolk employer: Glasswells Storage Ltd

Glasswells Ltd is an exceptional employer, offering a vibrant and supportive work environment in Bury St Edmunds, Suffolk. With competitive salaries, generous holiday allowances, and a strong focus on employee development through training and bonuses, we prioritise our team's growth and well-being. Join us to be part of East Anglia's largest home department store, where your contributions are valued and rewarded.
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Contact Detail:

Glasswells Storage Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Flooring Sales Advisor in Suffolk

✨Tip Number 1

Get to know the company inside out! Before your interview, check out Glasswells' website and social media. Understanding their products and values will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice your customer engagement skills! Since you'll be interacting with customers daily, think of scenarios where you can demonstrate your sales techniques. Role-playing with a friend can help you feel more confident when it comes to real-life situations.

✨Tip Number 3

Dress to impress! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!

We think you need these skills to ace Flooring Sales Advisor in Suffolk

Customer Communication Skills
Sales Experience
Attention to Detail
Quotation Preparation
Order Processing
Showroom Standards Maintenance
Product Knowledge
Customer Engagement
Sales Target Achievement
Retail Sales
Technical Aptitude with Computerised Systems
Organisational Skills
Motivation and Drive

Some tips for your application 🫡

Craft a Catchy CV: Make sure your CV stands out! Highlight your sales experience and customer service skills, as these are key for the Flooring Sales Advisor role. Tailor it to show how you can contribute to our team at Glasswells.

Write a Personal Cover Letter: Don’t skip the cover letter! Use it to explain why you're the perfect fit for the job. Share your enthusiasm for flooring and how your skills align with what we’re looking for. We love a personal touch!

Show Off Your Attention to Detail: In your application, demonstrate your attention to detail. Whether it's through your CV formatting or the way you describe your past roles, we want to see that you can maintain showroom standards and handle quotations accurately.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!

How to prepare for a job interview at Glasswells Storage Ltd

✨Know Your Products

Familiarise yourself with the different types of flooring products Glasswells offers. Whether it's carpets, LVT, or rugs, having a solid understanding will help you engage confidently with customers and demonstrate your expertise during the interview.

✨Showcase Your Sales Skills

Prepare examples from your past experiences where you've successfully maximised sales or provided excellent customer service. Be ready to discuss how you can apply these skills to meet sales targets at Glasswells.

✨Practice Quotation Preparation

Since you'll be preparing quotations using an in-house system, it’s a good idea to practice how you would approach this task. Think about how you would explain pricing and options to a customer clearly and effectively.

✨Engage with Enthusiasm

During the interview, show your enthusiasm for the role and the company. Glasswells values a friendly and welcoming environment, so let your personality shine through and demonstrate your passion for helping customers find the perfect flooring solutions.

Flooring Sales Advisor in Suffolk
Glasswells Storage Ltd
Location: Suffolk
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