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For Companies At a Glance
- Tasks: Assist customers, prepare quotes, process orders, and maintain showroom standards.
- Company: Join East Anglia's largest home department store with a supportive team.
- Benefits: Competitive salary, sales bonuses, staff discounts, and training opportunities.
- Why this job: Make a real impact in customer service while selling quality flooring products.
- Qualifications: Sales experience and excellent communication skills are preferred.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Glasswells Ltd are looking for an enthusiastic and customer-focused Flooring Sales Advisor to join their busy department at Bury St Edmunds, Suffolk, on a full-time, permanent basis. This is a fantastic opportunity to work for East Anglia's largest home department store, selling quality flooring products and providing excellent service to customers.
Fantastic Company Benefits Include:
- Competitive Salary plus sales-based commission
- Holiday: 20 days annual leave plus bank holidays (increases with length of service)
- Pension: company scheme
- Additional: Weekly sales bonus, monthly company bonus, staff training and development, company discount across stores and restaurants, break rooms with free refreshments, and a friendly, welcoming work environment.
About the role:
As a Flooring Sales Advisor, you will greet and assist customers in-store and prepare accurate quotations using our in-house computerised estimating system. You will process orders, maximise add-on sales and maintain showroom standards to ensure a tidy, appealing department. Full training will be provided on company systems and procedures. Working hours for this role are 9.30am to 6.00pm 5 days a week including weekends on a rota basis.
Key Responsibilities:
- Greet and assist customers in-store
- Prepare quotations
- Process orders and maximise add-on sales
- Maintain showroom standards and product displays
- Use company sales systems to manage and progress orders
- Deal with customer queries and requests during the order and installation process
About you:
As a Flooring Sales Advisor, you will be a motivated, sales-focused professional with proven sales experience, have excellent customer communication skills, and possess a strong attention to detail. Flooring knowledge is an advantage but not essential. You will be confident engaging with customers in store, be well organised, and driven to achieve targets. Full training on Glasswells' systems and products will be provided. A full driving licence is preferred but not essential for the right candidate.
About Us:
Glasswells Ltd is East Anglia's largest home department store, with locations in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. They are dedicated to providing high-quality home furnishings and flooring products. You will join a supportive, dynamic team in a role that offers opportunities for development, progression, and rewarding incentives.
If you have the relevant skills and experience for the Flooring Sales Advisor role and would like to be considered, please apply by submitting an up-to-date CV with a covering letter or supporting statement explaining why you are a good fit for the role. We look forward to hearing from you.
No recruitment agencies, please.
Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Flooring Sales Advisor employer: Glasswells Storage Ltd
Contact Detail:
Glasswells Storage Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flooring Sales Advisor
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Glasswells' website and social media. Familiarise yourself with their products and values so you can show off your enthusiasm and fit for the team.
✨Tip Number 2
Practice your sales pitch! As a Flooring Sales Advisor, you'll need to engage customers effectively. Role-play with a friend or family member to refine your communication skills and boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Wear something smart-casual that reflects your personality while still looking professional. You want to show you're ready to represent Glasswells!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Flooring Sales Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the opportunity to help customers find the perfect flooring solutions.
Tailor Your CV: Make sure your CV highlights relevant sales experience and any customer service roles you've had. We love seeing how your skills align with what we're looking for in a Flooring Sales Advisor!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the right fit for this role. Share specific examples of how you've excelled in sales or customer engagement in the past – we want to know what makes you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Glasswells Storage Ltd
✨Know Your Products
Familiarise yourself with the different types of flooring products Glasswells offers. Whether it's carpets, LVT, or laminate, having a solid understanding will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Customer Engagement
Since this role is all about customer interaction, practice how you would greet and assist customers. Role-play with a friend or family member to refine your communication skills and ensure you come across as friendly and approachable.
✨Prepare for Quotation Preparation
Brush up on basic maths and be ready to discuss how you would prepare accurate quotations. Think about how you can maximise add-on sales and maintain showroom standards, as these are key responsibilities in the role.
✨Show Your Sales Experience
Be ready to share specific examples from your past sales experience. Highlight any achievements or targets you've met, as this will demonstrate your sales-focused mindset and ability to drive results in a retail environment.
