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- Tasks: Assist customers, prepare quotes, process orders, and maintain showroom standards.
- Company: Join Glasswells Ltd, East Anglia’s largest home department store.
- Benefits: Competitive salary, commission, 20 days holiday, and staff discounts.
- Why this job: Be part of a dynamic team and help customers find their perfect flooring.
- Qualifications: Sales experience and great communication skills; flooring knowledge is a plus.
- Other info: Full training provided and opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Glasswells Ltd are looking for an enthusiastic and customer-focused Flooring Sales Advisor to join their busy department at Bury St Edmunds, Suffolk, on a full-time, permanent basis. This is a fantastic opportunity to work for East Anglia’s largest home department store, selling quality flooring products and providing excellent service to customers.
Fantastic Company Benefits Include:
- Competitive Salary plus sales-based commission
- Holiday: 20 days annual leave plus bank holidays (increases with length of service)
- Pension: company scheme
- Additional: Weekly sales bonus, monthly company bonus, staff training and development, company discount across stores and restaurants, break rooms with free refreshments, and a friendly, welcoming work environment.
About the role:
As a Flooring Sales Advisor, you will greet and assist customers in-store and prepare accurate quotations using our in-house computerised estimating system. You will process orders, maximise add-on sales and maintain showroom standards to ensure a tidy, appealing department. Full training will be provided on company systems and procedures. Working hours for this role are 9.30am to 6.00pm 5 days a week including weekends on a rota basis.
Key Responsibilities:
- Greet and assist customers in-store
- Prepare quotations
- Process orders and maximise add-on sales
- Maintain showroom standards and product displays
- Use company sales systems to manage and progress orders
- Deal with customer queries and requests during the order and installation process
About you:
As a Flooring Sales Advisor, you will be a motivated, sales-focused professional with proven sales experience, have excellent customer communication skills, and possess a strong attention to detail. Flooring knowledge is an advantage but not essential. You will be confident engaging with customers in store, be well organised, and driven to achieve targets. Full training on Glasswells’ systems and products will be provided. A full driving licence is preferred but not essential for the right candidate.
About Us:
Glasswells Ltd is East Anglia’s largest home department store, with locations in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. They are dedicated to providing high-quality home furnishings and flooring products. You will join a supportive, dynamic team in a role that offers opportunities for development, progression, and rewarding incentives.
If you have the relevant skills and experience for the Flooring Sales Advisor role and would like to be considered, please apply by submitting an up-to-date CV with a covering letter or supporting statement explaining why you are a good fit for the role. We look forward to hearing from you.
No recruitment agencies, please.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Flooring Sales Advisor in Bury St Edmunds employer: Glasswells Storage Ltd
Contact Detail:
Glasswells Storage Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flooring Sales Advisor in Bury St Edmunds
✨Tip Number 1
Get to know the company before your interview! Research Glasswells Ltd, their products, and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! As a Flooring Sales Advisor, you'll need to demonstrate your ability to engage customers. Role-play with a friend or family member to get comfortable with selling techniques and handling customer queries.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you go for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re a perfect fit!
We think you need these skills to ace Flooring Sales Advisor in Bury St Edmunds
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and sales shine through. We want to see that you're excited about the opportunity to help customers find the perfect flooring solutions!
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Flooring Sales Advisor role. Share specific examples of your past successes and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the quickest way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Glasswells Storage Ltd
✨Know Your Products
Familiarise yourself with the different types of flooring products available, such as carpets, LVT, and laminate. Being able to discuss their features and benefits will show your enthusiasm and help you connect with customers during the interview.
✨Practice Customer Engagement
Prepare for role-play scenarios where you greet and assist customers. Think about how you would handle common queries or objections. This will demonstrate your customer service skills and ability to engage effectively with potential clients.
✨Showcase Your Sales Experience
Be ready to share specific examples of your previous sales achievements. Highlight how you maximised add-on sales or met targets in past roles. This will illustrate your sales-focused mindset and make you a strong candidate for the Flooring Sales Advisor position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and sales strategies. This shows your genuine interest in the role and helps you assess if Glasswells Ltd is the right fit for you.
