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For Companies At a Glance
- Tasks: Assist customers, prepare quotes, and maintain showroom standards in a vibrant retail environment.
- Company: Join East Anglia's largest home department store with a supportive team culture.
- Benefits: Enjoy competitive salary, sales bonuses, staff discounts, and 20 days holiday plus bank holidays.
- Why this job: Make a real impact by helping customers find their perfect flooring solutions.
- Qualifications: Sales experience and great communication skills; flooring knowledge is a bonus but not essential.
- Other info: Full training provided, with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Glasswells Ltd are looking for an enthusiastic and customer-focused Flooring Sales Advisor to join their busy department at Bury St Edmunds, Suffolk, on a full-time, permanent basis. This is a fantastic opportunity to work for East Anglia's largest home department store, selling quality flooring products and providing excellent service to customers.
Benefits
- Competitive Salary plus sales-based commission
- Holiday: 20 days annual leave plus bank holidays (increases with length of service)
- Pension: company scheme
- Additional: Weekly sales bonus, monthly company bonus, staff training and development, company discount across stores and restaurants, break rooms with free refreshments, and a friendly, welcoming work environment.
About The Role
As a Flooring Sales Advisor, you will greet and assist customers in-store and prepare accurate quotations using our in-house computerised estimating system. You will process orders, maximise add-on sales and maintain showroom standards to ensure a tidy, appealing department. Full training will be provided on company systems and procedures. Working hours for this role are 9.30am to 6.00pm 5 days a week including weekends on a rota basis.
Key Responsibilities
- Greet and assist customers in-store
- Prepare quotations
- Process orders and maximise add-on sales
- Maintain showroom standards and product displays
- Use company sales systems to manage and progress orders
- Deal with customer queries and requests during the order and installation process
About You
As a Flooring Sales Advisor, you will be a motivated, sales-focused professional with proven sales experience, have excellent customer communication skills, and possess a strong attention to detail. Flooring knowledge is an advantage but not essential. You will be confident engaging with customers in store, be well organised, and driven to achieve targets. Full training on Glasswells' systems and products will be provided. A full driving licence is preferred but not essential for the right candidate.
About Us
Glasswells Ltd is East Anglia's largest home department store, with locations in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. They are dedicated to providing high-quality home furnishings and flooring products. You will join a supportive, dynamic team in a role that offers opportunities for development, progression, and rewarding incentives.
If you have the relevant skills and experience for the Flooring Sales Advisor role and would like to be considered, please apply by submitting an up-to-date CV with a covering letter or supporting statement explaining why you are a good fit for the role. We look forward to hearing from you.
No recruitment agencies, please.
Please check your email inbox and spam / junk mail folder for any email correspondence for this role.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Flooring Sales Advisor in Bury St Edmunds employer: Glasswells Ltd
Contact Detail:
Glasswells Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flooring Sales Advisor in Bury St Edmunds
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Glasswells Ltd. Understand their products, values, and what makes them tick. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your sales pitch! As a Flooring Sales Advisor, you'll need to sell yourself just as much as the products. Role-play with a friend or in front of the mirror to nail down your approach and boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you walk into the store. It shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Flooring Sales Advisor in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and customer service skills. We want to see how you can bring your unique flair to the Flooring Sales Advisor role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Glasswells. Mention specific experiences that relate to the job description and show off your enthusiasm for flooring and customer service.
Show Your Personality: We love a bit of personality! When writing your application, let your enthusiasm for the role come through. A friendly tone can make a big difference and help us see how you'd fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Glasswells Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with different types of flooring products. Whether it's carpets, LVT, or laminate, having a basic understanding will help you impress your interviewers and show that you're genuinely interested in the role.
✨Practice Customer Scenarios
Since this role is all about customer engagement, think of common customer queries or scenarios you might face. Practising how you would handle these situations can demonstrate your problem-solving skills and customer service focus during the interview.
✨Show Your Sales Savvy
Be prepared to discuss your previous sales experience and how you've successfully met targets. Use specific examples to illustrate your achievements, as this will highlight your sales-focused mindset and ability to maximise add-on sales.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
