At a Glance
- Tasks: Lead the team at our Northlands store and deliver an exceptional shopping experience.
- Company: Join Glassons, a vibrant fashion destination in New Zealand and Australia.
- Benefits: Enjoy generous staff discounts, career growth opportunities, and well-being support.
- Other info: Fast-paced environment with opportunities for training and development.
- Why this job: Be part of a passionate team and connect customers to ethical fashion.
- Qualifications: Experience in customer service and a drive to progress within the business.
The predicted salary is between 25000 - 30000 £ per year.
About Glassons
Glassons is your destination for what's new, what's trending, must‑have fashion pieces, wardrobe staples and everything in between! We are renowned for our quality fashion, winning value and vibrant stores across New Zealand and Australia. We are here to deliver exactly what our customers want, when they want it.
Why join us?
- Generous staff discounts across Glassons and our brother brand Hallensteins.
- Work amongst passionate and driven leaders that will support your training and development to grow your career, we promote within!
- We also believe in connecting our customers to fashion ethically with our amazing sustainability framework that has been built around the pledge, Made with Care.
- We offer confidential EAP services to support your well‑being, providing resources for personal and work‑related challenges.
About the role
We are on the lookout for a motivated and driven leader to join our Northlands store as 3IC! This role will work Tuesday to Saturday in our Northlands store, working about 40 hours per week. Support the Store Manager and Assistant Manager in leading our team to success. Passionate about people and upholding Glassons mission to deliver an exceptional shopping experience. Maintaining up to date product knowledge with our weekly product stock drops and trending fashion pieces to style our customers at the fitting room.
About you
To be successful in this role you will bring:
- Experience in customer service or senior sales assistant roles with a drive to progress within the business, we are looking for future Branch Managers.
- An ability to operate naturally with pace to keep up within a fast‑paced working environment to meet operational deadlines and uphold store presentation standards.
- Expertise in delivering an exceptional customer experience through your strong communication skills and genuine ability to connect with people to achieve sales targets and KPI's.
- Capabilities in training and developing team through performance observations and management feedback.
How to apply
Become a part of our team today! To apply, please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for the role.
Third in Charge | Northlands, Christchurch employer: Glassons
Contact Detail:
Glassons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Third in Charge | Northlands, Christchurch
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Glassons. A personal recommendation can really give you the edge over other candidates.
✨Tip Number 2
Show your passion for fashion! When you get that interview, make sure to talk about your love for the latest trends and how you can bring that enthusiasm to the team. It’s all about connecting with the brand!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various customer service scenarios or team challenges. Glassons values exceptional customer experiences, so be ready to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Glassons family!
We think you need these skills to ace Third in Charge | Northlands, Christchurch
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your enthusiasm for fashion and customer service shine through. We want to see how much you care about delivering an exceptional shopping experience!
Tailor Your Resume: Make sure your resume highlights relevant experience in customer service or sales roles. We love seeing how your past experiences align with our mission at Glassons, so don’t hold back!
Be Specific: In your application, mention specific examples of how you've successfully led a team or improved customer experiences. We appreciate concrete examples that showcase your skills and achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our vibrant team at Northlands.
How to prepare for a job interview at Glassons
✨Know Your Fashion
Brush up on the latest trends and product knowledge before your interview. Glassons is all about delivering what's new and trending, so being able to discuss current fashion pieces will show your passion and fit for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer experiences in previous roles. Highlighting your strong communication skills and ability to connect with people will demonstrate that you can uphold Glassons' mission.
✨Demonstrate Leadership Potential
Since they're looking for future Branch Managers, be ready to discuss your experience in leading teams or training others. Share specific instances where you've motivated your colleagues or contributed to a positive team environment.
✨Be Ready for Fast-Paced Scenarios
Think of examples from your past work where you've thrived in a fast-paced environment. Discuss how you manage operational deadlines and maintain store presentation standards, as this will show you're prepared for the dynamic nature of the role.