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- Tasks: Manage Airbnb listings, conduct viewings, and support property management.
- Company: Fast-paced property company with a diverse portfolio across London.
- Benefits: Competitive salary plus commission, career growth, and a supportive team environment.
- Why this job: Join a dynamic role that combines traditional lettings with innovative short-let management.
- Qualifications: Experience in sales or lettings, strong communication skills, and a proactive attitude.
- Other info: Perfect for those who thrive in a varied and fast-paced work environment.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Hours: 9:00-5:30 office hours (longer hours required when necessary)
We are a small but fastâpaced property company managing a large and diverse portfolio across London. We are looking for a highly motivated and organised individual to join our team as an Assistant / Airbnb Manager / Letting Manager. This is not just a typical letting agent role â the right candidate will be involved in managing Airbnbâstyle short lets, traditional lettings, office support, and property management.
You will play a key role in supporting the daily operations of the business, from tenant communications and property marketing to handsâon management of shortâlet and longâlet properties. This is a varied and dynamic position that requires strong communication skills, initiative, and the ability to adapt quickly to changing demands.
Key Responsibilities- Managing online listings and updating property adverts (Airbnb, portals, website)
- Handling and qualifying enquiries
- Booking and conducting viewings
- Sourcing suitable tenants or shortâlet guests
- Negotiating offers and tenancy terms
- Managing calendars and bookings for shortâterm rentals
- Acting as a key point of contact for tenants, landlords, and contractors
- Coordinating maintenance and repairs
- Resolving tenant issues in a professional and timely manner
- Maintaining property records and CRM systems
- Wellâpresented, confident, and professional
- Experience in sales or lettings is essential
- Strong communication and negotiation skills
- Ability to remain calm under pressure and problemâsolve
- High attention to detail and excellent organisational skills
- Excellent spelling, grammar, and written communication
- Fluent in English; other languages are a bonus
- A team player who is also confident working independently
- Passion for customer service and a desire to exceed expectations
- Proactive, with the confidence to use initiative and take ownership
- A competitive base salary + commission
- Opportunity to work in a varied and fastâpaced role
- Involvement in both shortâlet (Airbnb) and longâlet property management
- Career growth in a dynamic property company
- Supportive, small team environment
If you are driven, organised, and ready to take on a handsâon role that goes beyond traditional lettings, we would love to hear from you.
Lettings agent assistant in London employer: Glasshouse Cribs
Contact Detail:
Glasshouse Cribs Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Lettings agent assistant in London
â¨Tip Number 1
Network like a pro! Attend local property events or meetups to connect with industry professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show off your personality! When you get an interview, let your passion for property management shine through. Be ready to share your experiences and how you can bring value to the team.
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested and keeps you fresh in their minds.
â¨Tip Number 4
Apply directly through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre proactive and keen to join our team.
We think you need these skills to ace Lettings agent assistant in London
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out in a sea of formal submissions.
Tailor Your Application: Make sure to customise your application for the Lettings Agent Assistant role. Highlight relevant experience in property management or customer service, and connect your skills to the responsibilities mentioned in the job description.
Proofread, Proofread, Proofread!: We can't stress this enough! Excellent spelling and grammar are crucial for this role. Take the time to proofread your application to ensure itâs polished and professionalâfirst impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre proactive and keen to join our team!
How to prepare for a job interview at Glasshouse Cribs
â¨Know Your Stuff
Before the interview, make sure you research the company and its portfolio. Familiarise yourself with their approach to property management, especially in the Airbnb space. This will show your genuine interest and help you answer questions more confidently.
â¨Show Off Your Communication Skills
As a lettings agent assistant, strong communication is key. During the interview, practice clear and concise responses. Use examples from past experiences where you successfully handled tenant communications or resolved issues to demonstrate your skills.
â¨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios like handling a difficult tenant or managing multiple bookings at once. Think through your responses and be ready to showcase your initiative and calmness under pressure.
â¨Dress the Part
First impressions matter! Dress professionally to reflect the company's image. A well-presented appearance can boost your confidence and show that you take the opportunity seriously. Remember, you're aiming to fit into a fast-paced, professional environment.
